The cooked breakfast was good and the variety of cereals, pastries, fruit, etc. The staff were so friendly, really nice. Rooms were very dated and small. Pillows were small and bed not too comfortable. Bathroom had no extractor or it just didnt work. The toilet seat moved. The TV signal wasn't great. You could hear the next rooms conversation. The photos of the hotel looked better than the actual room, so I felt that was deceiving. The hairdryer stopped working/broke after 30 seconds of use. The initial room we were in smelled of smoke. We were quickly moved though, which was good. The room we were moved to was clean.

Liked: Breakfast. Staff.
Disliked: Rooms; pillows; TV; advertising; hairdryer.

Exceptional

Very poor

Pleasant

Liked: Location, friendly staff.
Disliked: Uncomfortable beds, no dinner option, no USB charging plugs.

Worth staying

Liked: The property was close to the centre and the docks. Very clean but dated.

Good

Pleasant

Liked: Room was clean. Was ok nothing special.Breakfast basic.
Disliked: You can hear everyone in the corridor. From 7am all I heard was doors slamming and people up and down corridor.

Grand for the length of...

Liked: Location. Price.
Disliked: No iron in room. Walls are very thin. Bed was too soft. No lift

Exceptional

Suited us for location towards...

Liked: location, reasonable price
Disliked: Lack of menu items in the restaurant.Slightly scruffy outdoor surroundingsNo soundproffing to the next roomChose not to have breakfast - didn't want the full menu. Went out and found a cafe that gave a coffee and a bacon roll