Stay was good, we had...

Liked: The staff was friendly. The Bellman that help us was exceptional! There is aLot to do inside the resort as well as outside!!
Disliked: There is wet carpet smell as soon as we entered the room. We had to get bug Spray for bugs in the room and air freshener. Valet was supposed to be $40.00 perDay We ended up pay $164.78 for 2 days. Wow the high taxes, why is the tax equal to the he Pay rate for valet??

Nice but don’t think I’ll...

Liked: The fact that the waterpark was accessible from the room
Disliked: The “view” on a wall, the arcade before the waterpark, the lack of options to eat

Poor

Superb

Liked: Nice rooms, easy parking, friendly staff. Lots of stuff to do and see. It is a beautiful area.
Disliked: nothing

My stay was wonderful would...

Liked: Staff is amazing and very clean
Disliked: Nothin

Exceptional

Superb

Liked: Location was great staff very friendly

DOUBLE-CHARGED for 1 stay!!! Awful...

Liked: Beds were comfy and sound isolation in room was quite surprisingly ok.
Disliked: We got doubled charged!!! We paid thru booking.com using 1 card and got second charge for entire stay on the 2 card thr one we gave for security deposit at check-in!!!! absolutely, horribly unprofesional front desk staff - Xavier, created this very annoying incident... still on phone with both to resolve this!! very disappointed to have to deal with this...!!!!!! Couldn't get a person from camelback to speak to yet, as auto bots redirecting and hangs up every time I call!!!!! but sent an email and hope they resolve it quickly!!!Ordered room with balcony but when arrived was told they sold out and nothing is available.... so they placing us to the room with no balcony!! how can you give away our room with balcony when its already paid for....?House-keeping is awful, asked to neat up the room for the second night and what we got is a pile of towels on bed and that's pretty much it. All the facilities could have been a lil cleanerFor that much money per night wet areas should stay open till late, especially on weekends...

Was charged double by booking...