The festival was great, but will definitely book another hotel next year.

Liked: The spa.
Disliked: Communication with the front desk was non existent; told there are no additional pillows , because the hotel was full. Our room was only serviced once over the weekend. Very poor service.

Lovely hotel but different clienteles...

Liked: Brilliant, great-sized rooms that are well decorated and furnished. Good parking, good location near supermarket and great transport links to Cambridge.
Disliked: The hotel pool and spa are shared with general public and the pool is unavailable between c. 3-7pm to hotel guest owing to public swimming lessons. Also, the lobby and entrance are shared with public (mainly families with young kids) which makes the entrance occasionally feel like a local leisure centre. It would be strongly recommended that the pool and public entry would be via a separate entrance. Also, on Friday evening, several parents were enjoying numerous drinks downstairs while the kids were running a riot so other guests weren’t able to enjoy the hotel bar or other communal areas.

Family visit

Liked: Lovely breakfast and pool swim

Exceptional

Good

Excellent hotel for business and...

Liked: Fantastic room, great size and wonderfully furnished. Lovely staff. Very quiet hotel and the breakfast is nice. Great links to centre of Cambridge.
Disliked: Everything has been great.

Exceptional

Liked: Loved staying staff very helpful clean and fresh facility’s good location good

Exceptional

Liked: The property was clean and well presented. Our room was spacious, clean and had everything we needed! We couldn't have asked for more!
Disliked: Absolutely nothing!

Just lovely, had a great...

Liked: The room was great, big, modern and clean. Good lighting. Slept amazingly, no noise, comfortable beds and great pillows. Lovely bathroom, just a great room. The Spa facilities were also great, enjoyed the steam room and sauna the jacuzzi and pool. All clean and well maintained. The breakfast superb with a nice ambiance. Super friendly and helpful staff, especially the Reception ladies/ girls. The cleanliness of it all are a credit to the housekeeping team. We will 100% be back.
Disliked: Nothing, faultless.

Was really nice to get...

Liked: Loved the breakfast and dinner. I did ask if the black pudding could be swapped for something else, but I was told I couldn’t so I had to choose something else…glad I did as the pie was to die for! Was very tasty! We liked how spacious the hotel was, and the bar area was lovely too, and still peaceful even tho the bar got busier as the evening went on.
Disliked: It was quite cold downstairs, but the rooms were really quite warm, and no way to turn down heating. The spa was nice, but very small! The photos when booking made it look much bigger. Still a nice touch to have but I think it needs a bit of updating to fit in with the rest of the lovely hotel. I felt the breakfast waiters and waitresses weren’t to their best ability compared to the evening staff who were very smiley and helpful and chatty.