Exceptional

Liked: Lady at front desk at check in on Saturday Dec. 14...Sorry I dont remember her name was friendly, nice, helpful and gave me and my friend a list of options to were to go to celebrate our birthdays. And the location of the hotel is very convenient, close to everything to go and from the hotel. We even found a Spa to do the next day close by the hotel....everything was walking distance.
Disliked: I didn't like that I didn't know about the $150 deposit before checking in they had to put on hold. My reservation was already paid in full at the booking process time usig my debit card. I didn't see it when booking and it wasn't in my confirmation email. What if I didn't have it??? I had to use my debit card...not a credit card. This doesn't effect me but not everyone has a credit card. I had everything already planned and saved in advance for budgeting. I had to use some of the money that I save for me to use to spend on celebrating my birthday that night to give yall to put on hold a $150 deposit...that wasn't cool. Second I feel it should be some water bottles in rooms or vendor machines of water, juice, or soda on some floors, due to celebrating that night and then in the middle of night everything was closed and we was dehydrated and wanted something to drink....only had water at sink in room...which is not good. Third I feel the shower glass door should be able to closed all the way....not half way open. You take a shower, your backside is all out, water and soap is all on the floor, and with it open it doesn't keep the bathroom warm when you take a warm/hot shower to keep steam in bathroom. You take a warm/hot shower it was drafty cold in the bathroom with the glass shower door half open...not able to close it. It should be an option or allowed the shower glass door to be able to close all the way to take showers.

Very good

Exceptional

Liked: Room was awe and clean, great city view and hotel was in a good location. Parking was difficult but that’s the city.

Overall, it was fine.

Liked: Great location. Friendly staff.
Disliked: I never got the shower bench I requested for my disability.

Exceptional

Great week

Liked: In the heart of downtown
Disliked: N/A

Very good

Exceptional

Great location and comfy stay

Liked: Excellent Location for sightseeing, very clean and comfortable. Surprisingly quiet rooms so great for a good night sleep.
Disliked: You may spend good few minutes waiting for elevator at busy times of day