The bathroom sliding door kept...

Disliked: The pillows and the refrigerator making noise all night.

Exceptional

Liked: Near the LAX, very convenient

Exceptional

Adequate

Liked: The hotel was very nice accommodations-wise, and the staff were very kind.
Disliked: The free shuttle runs 6-10 not 6-11 as advertised. We arrived 10:30 and had to pay for a taxi even though that wasn't the plan. The staff all seemed confused about what was going on when. A staff member told us the breakfast buffet was amazing and that we should get it. There was no buffet. Just, they all need to be trained and everything more consistent with posted signage and email.

Exceptional

Great hotel, but parking was...

Liked: Everything was awesome.
Disliked: I didn't read the small print, so was blindsided by the $27.00/day parking fee. The hotel had a massively huge parking lot, and there was no need to charge people for it. That just told me that the management was in it to make money - not to serve. And if they wanted to charge that much, they should have included that in equal size print as all the other info. I felt cheated, and never would have chosen that hotel had I known they'd charge $27.00 for parking. I've stayed at many other hotels in the area with free (secure) parking.

It was a pleasant experience...

Liked: Very pleasant and accommodating Immediately responded to requests Cleanliness a big plus

Rude, unorganized, unprofessional, with a...

Exceptional

Liked: Everything! great water pressure in the shower Bed very comfortable. Blue tooth speaker in bathroom mirror very nice
Disliked: Had to pay for parking