Has a great location

Liked: Great location. Room was clean, quite small for what I paid, breakfast OK and the staff is very helpful. Bathroom very small with shower cage making difficult to move inside without touching the faucet that could change the water temperature and the toilet next to it and the wall very close.

Extremely Unprofessional and Rude Front...

Liked: The location is the only thing worth mentioning here if you are willing to accept poor treatment from staff.
Disliked: I booked a one-night stay at this hotel and had an incredibly disappointing experience due to the unprofessional and outright rude behavior of the front desk staff. Unfortunately, despite reaching out through Booking.com and the hotel's website, management has not responded to my concerns, which only adds to my frustration.When I arrived for check-in, the receptionist did not greet me or acknowledge me in any way. I told him, "Ich habe eine Reservierung," and he simply stared at me with an irritated expression. I then provided my last name, at which point he silently printed out my reservation and handed it to me without a single word of explanation.Since the form was in German and I am not fluent, I asked what I needed to do. He still provided no instructions. My boyfriend, who speaks German, tried to help, and after some back-and-forth, I completed the form as best as I could. The receptionist then glanced at my form, looked back at me as if I were stupid, and simply barked ‘Address, Geburtstag’ instead of politely explaining what was missing. But the most shocking and unacceptable part was that after I finally completed the form, he looked at me and started slow clapping in a mocking and demeaning way. I have never experienced such unprofessional behavior from a hotel staff member. After that, he mentioned breakfast but provided no further details—no explanation about how to get to the room, no information about check-out, nothing. The entire interaction was unfriendly, unhelpful, and completely unprofessional.I was left in shock by this treatment. If I hadn’t been exhausted and unwell, I would have asked to see the manager immediately. Instead, I decided to report the issue later. However, despite multiple messages through Booking.com and the hotel’s own website, no one from management has responded to address this unacceptable behavior.This experience completely ruined my stay and left me feeling unwelcome and disrespected.

very nice time in cologne

Liked: the room and the breakfast the superb location

Very good

Very good

Nice hotel in a wonderful...

Liked: The location was amazing…only a stones throw from the Cathedral. Easy walk to several Christmas markets.Nice breakfast..truly continental. Simple but delicious and adequate.
Disliked: Rooms rather small, but accept that’s the norm for city hotels. Again, what seems to be the norm…no facilities for making yourself a hot drink,and also nowhere to sit and relax.

Pleasant stay, would stay again...

Liked: The location is definitely a bonus for the Dom Christmas market - only steps away! The shopping street below did not bother us noise wise and all our rooms were right above the street. Pretty basic hotel but with very comfortable beds and pillows, very nice staff, simple but tasty breakfast - would stay here again.
Disliked: As mentioned in other reviews, no mini fridge in the rooms. My brother in law needs to keep his insulin cold and when we asked at the front desk, the men happily showed him where the main refrigerater was located in the kitchen so problem solved. Not much to dislike at this hotel.

Fantastic location, friendly staff -...

Liked: LocationFriendly staffSpotless room
Disliked: No kettle in room / no tea&coffee

Good