Burt's Hotel Guest Reviews
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Write a review
Anne Tue, 24 December 2024
Fantastic location . Good parking....
Liked: Location was great bang in centre of Melrose with parking for guests . Lovely clean bedding
Disliked: Very small point - but would have been nice being single female traveller The lock on the door didn’t have ‘extra security feature - think it was broken.
Sharon Mon, 23 December 2024
Nice hotel in Melrose
Liked: Nice hotel in central location with parking. Lovely bathroom, comfy bed. Great restaurant.
Disliked: Room 12 is above the kitchen, so it is very noisy due to a loud extractor fan and general work noise. Would stay again but not in Room 12.
Neil Mon, 16 December 2024
Superb
Liked: Friendly staffCentrally locatedQuality food
Gary Fri, 13 December 2024
Exceptional
Michael Mon, 9 December 2024
Our fifth stay at Burts...
Liked: The excellent location, comfortable room, friendly and obliging staff and wonderful atmosphere.
Disliked: All good.
George Sun, 8 December 2024
Roll on next year……
Liked: I’ve stayed here several times before, your made very welcome but left to do your own thing, I arrived with a taxi waiting at the door for me, very quick check in and on my way out for the dayBreakfast is always top drawer, worth the stay just for the breakfast alone.
Disliked: Nothing not to like, location good, staff spot on, plenty of off street parking and access to 2 EV Chargers
Claire Thu, 5 December 2024
A great location to catch...
Liked: Comfortable beds, friendly staff, great food and excellent location.
John Mon, 2 December 2024
Cozy and pleasant hotel
Liked: Hotel was clean and comfortable, location was perfect for me as I was attending a family funeral. Bathroom was modern with a great shower. The reception staff were friendly and welcoming. The breakfast had plenty of choice and was served quickly.
Disliked: I had a single room that was very small with a partially obstructed view of the car park. It was fine for a one night stay but if staying longer for a holiday would recommend booking a double. I had quite a lot of repetitive emails before I arrived asking if I wanted dinner.
Marion Mon, 2 December 2024
Superb
Rob Sun, 1 December 2024
Very good
Liked: Great location in town. Good parking. Cosy atmosphere. Pleasant staff. Comfortable bed and quality duvet & linen.
Disliked: Loud talking from cleaning staff in hallways - Not ideal if you are up late and want to sleep in til checkout.. slightly inconsistent service at breakfast.