Burnett Riverside Hotel Guest Reviews
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Write a review
Phil Tue, 15 April 2025
Passable
Liked: Nice location, nice convenient restaurant. Room was tidy.
Disliked: Bed was uncomfortably soft and sagged
Karen Mon, 14 April 2025
Superb
Disliked: A toaster would have been good :)
Craig Sun, 13 April 2025
Superb
Tasmin Sat, 12 April 2025
Very good
Yvonne Thu, 10 April 2025
Lovely time visiting family, next...
Liked: King room with a king bed, level 2 room 202. Bed was very comfortable and the room was lovely.
Robert Mon, 7 April 2025
Superb
Malcolm Sun, 6 April 2025
Good
Donald Fri, 4 April 2025
Great
Liked: Excellent breakfast. The location was very convenient to the city
Disliked: Ordered room service dinner via the QR code on the tv but the kitchen didn’t receive the order. Waited an hour then rang them. Prompt service after that
Kay Thu, 3 April 2025
Staff pleasant but reconsidering staying...
Liked: Location is great
Disliked: We have stayed several times and found this time the attention to detail was lacking. 2 different wine glasses, no water glasses, 1 cup and saucer, 1 cup and side plate. Hole in bath towel, sticky side tabletops. No screens on windows so couldn’t leave them open due to midgees.
Sarah Wed, 2 April 2025
Mediocre at best.
Liked: Staff were all absolutely fantastic. A credit to the company.
Disliked: The facilities were subpar. The beds lacked support, instead felt like foam. The shower had pink mould and black mould, the water out of the taps was yellow and the bedside tables were sticky and worn. We were able to leave a night early and have advised they would refund us.Update it's been a week and a half and we've yet to receive a refund even after going through booking.com. No communication from the hotel either.