Pleasant

Pleasant

Liked: Staff were brilliant in the bar next door, really helpful and happy.
Disliked: Night was really noisy, there was a group of people who knocked on my door at 1:00 am waking me up and then proceeded to talk for ages outside the room.

Exceptional

Pleasant

Stay somewhere else!

Liked: The young woman who welcomed us was friendly. That was the only good thing.
Disliked: I had a booking for one night in August. We paid £80. But the room was completely unsatisfactory for the price. It hadn't been cleaned properly - the windows were dirty, there was hair and grime in the bathroom, and old coffee stains on the bathroom wall and door. The furniture in the room was awful - no wardrobe or drawers, just a rail. Crates for tables. The linen was nice but the bed was cheap and lumpy, with no support on the sides of the mattress at all so you just rolled off. There was no soap by the sink, the bathroom shelf was at such an angle you couldn't put anything on it, the TV was covered in stains, and the whole room hadn't been properly decorated - holes in the walls, holes around the sockets, empty picture hooks, stained walls. We didn't even stay that night in the end.This is not an £80 hotel room. It's a £30 motel room. The whole thing was shabby and squalid, and smacked of cheapness - the feeling we got was 'we'll take your money but we can't be bothered to give you a nice room'. When I complained, I was offered £20 back, fair enough as we'd changed and used the shower by then. But after multiple emails to follow up I've still never received that money.

Passable

Defrauding customers

Liked: Nothing! Property had no record of our booking even though they have taken my money. As for more cash to stay Had to find & pay for alternative accommodation Property looks run down and tired.
Disliked: Everything Unable to stay as landlord has run off. Have taken my money but now ignoring my requests for a refund

Good

Liked: Perfect for being close to coppa club and the Thames
Disliked: Decent power shower missing

Passable

Liked: Location.
Disliked: Location was perfect. Room was in need of upgrading, eg decor. No cups or kettle, no seating.