Nice hotel. We got an upgrade to a harbor view room which was a great surprise.

Liked: Bed comfy. Staff helpful and friendly.
Disliked: Nothing.

Liked: Staff; cleanliness; everything was spot on perfect; except for coke and no pepsi.
Disliked: Should offer pepsi as well as coke. Believe me, I was not the only one disappointed - my daughter got a bad headache, as we could not get any pepsi. Really this is a serious thing. When you don't like coke and you really need a pepsi and there isn't any :-(

Exceptional

Average and nothing special other...

Liked: Large rooms
Disliked: Price paid for what was, just average. No drinking water in the rooms, etc. Basics for facilities at such a high charge out rate.

Good

Very good

Liked: The proximity to Keybank Center and to the Naval Museum.
Disliked: There is no ability to take the stairs, as there are locked doors at each level.

Very good

Exceptional

Liked: Great location and friendly staff

Was there for a concert...

Liked: Very clean and comfortable

Exceptional

Liked: Súper polite and friendly service, clean, comfortable and great area

Superb