Budget Inn Guest Reviews
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2.2 miles from La Puente centre |
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Kristine, Glendale, visiting Industry Hills Expo Center Tue, 4 June 2013
Clean and great value for the money.
Liked: Very clean. Front desk staff super friendly - made us feel welcome.
Noe Sat, 8 March 2025
Exceptional
Richard Mon, 3 March 2025
The property itself is acceptable,...
Disliked: The property itself is acceptable, but my experience with the room I received was concerning. I stayed Friday 2/28/24 and The inside door lock was broken and completely non-functional, which heightened my anxiety about safety. When I approached the front desk for assistance, the staff member was quite unfriendly and informed me that all the rooms had similar issues. She claimed there was nothing she could do to help. Although I mentioned that I had previously stayed there without problems, she dismissed my concerns, telling me I could choose to stay elsewhere if I was unhappy. She was very rude and disrespectful and took no responsibility or had any remorse. It's disappointing because I have been coming here every few months for some personal time, and this has always been my preferred inn. After feeling disrespected and ignored during this visit, I’ve decided not to return. I will also be sharing my experience with friends and family, many of whom also book rooms here regularly. It’s unfortunate to see a place that once felt like home lose a loyal customer. I had future reservations for 3 rooms pre reserved to stay here next month which i will be canceling . I hope there staff learns to appreciate there customers and be more respectful.
Fahysa Mon, 24 February 2025
Exceptional
Pamela Thu, 20 February 2025
Good
Disliked: Bed and pillows uncomfortable.
Garry Thu, 20 February 2025
Superb
Jose Sun, 16 February 2025
Bad
Liked: Nothing
Disliked: Everythinh bad..bad customer service dirty rooms
Jose Sat, 15 February 2025
Exceptional
Teresa Sat, 15 February 2025
Superb
Aaron Wed, 29 January 2025
Best place ever
Liked: Everything
Disliked: N/a
Zayra Wed, 22 January 2025
Very good