Brooklands Hotel & Spa Guest Reviews
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Write a review
Sharon Sun, 10 November 2024
Exceptional
Liked: The staff were great and made it special for my partners birthday. The food was excellent. We had a great time and would recommend to friends.
David Fri, 8 November 2024
Superb
Jessica Thu, 7 November 2024
Nice except for the dirty,...
Liked: Very friendly and helpful staff. Laundry was cleaned as communicated; very good. Great coffee. Great shower with hot water and great pressure.
Disliked: Bed was extremely soft. Room and bed had foul odor for first 4 days; until the second cleaning. Lighting was poor - need makeup mirror.
John Tue, 5 November 2024
Good but not a cheap...
Liked: Location for Mercedes world. Very nice bar and restaurant area. Good breakfast in the morning. Also very good parking.
Disliked: Parking fees as we’d booked via booking.com. Always find this is just a money grab as room was not cheap.
Mark Sat, 2 November 2024
Could be better if cleaned...
Liked: Beds, having both bath and shower, spacious
Disliked: Everything was to be paid separately, couldn’t be charged to the room, which is highly unusual for a 4* hotel. Rooms were not cleaned or even tidied each day under the facade of green virtue signalling. They didn’t ever make our beds or remove room service trays from previous night. Breakfast was the usual hotel standard fare with sunny side up eggs swimming in cheap vegetable oil to stop them from sticking, latte was being charged as extra. To add insult to injury, there is a breakfast menu that charges extra for basics that should be part of standard breakfast. I recommend driving to Weybridge and getting your breakfast from “Aromas” instead. The room were sealed air tight boxes with no possibility to open windows and therefore the air was stuffy and stale and we couldn’t wait to leave after 2 nights. For this reason I can’t recommend anyone staying here for longer.
Elizabeth Sat, 2 November 2024
Exceptional
Ryan Wed, 30 October 2024
Very good
Liked: Size of the room Very good breakfast Shower Space around the venue
Disliked: Not being told there was a £14 charge for parkingQuality of teas/milk. No biscuits was poorLack of moisturiser Prices for the spa
Neal Sat, 26 October 2024
Perfect location for a visit...
Liked: Lovely design and finish
Linda Fri, 25 October 2024
A luxury hotel, we loved...
Liked: Was visiting Brooklands Museum so the location was perfect!
Caroline Thu, 24 October 2024
Overall enjoyable.
Liked: Very plush.
Disliked: Our room overlooking the track was quite dark in the evening. Could have done with more lighting. The dining room was nice but the meals were a little small and not enough vegetables for me.