Brook Pointe Inn Guest Reviews
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1.4 miles from Syracuse centre |
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Justin Fri, 27 December 2024
I have stayed before and...
Liked: I had a jacuzzi tub room. Well I finally decided to put it to use and let my 4 year old get in it. We filled it up with water. Clean and clear water. But then I turned the jets on. And out came a brown or rust colored debris that got into my child’s eyes before I could lift him from the tub and I ended up having to pin my son down while trying to hold one of his eyes open at a time stabbed a whole in a water bottle so I could flush his eyes while he screamed of course. That was what I would call a freak accident. But was not and am not happy about it. The hotel is overall a very nice place other than that. I just wish I had spent the $400 for the 2 nights somewhere else
Disliked: Check your jets on your tubs.
Sherry Sat, 21 December 2024
Very good
Liked: Large rooms
Disliked: No ice on 2nd floor nice place
Melissa Tue, 5 November 2024
Superb
Tana Wed, 9 October 2024
It was ok.
Liked: Location and scenery
Disliked: Beds were very uncomfortable.
Nicholas Tue, 8 October 2024
Great place to stay!
Liked: The entire experience was comfy cozy, it's a beautiful place to stay with your significant other or a family trip, the entire place was very clean and the staff are extremely nice, I'd recommend this place to anyone and everyone, the price is well worth the stay!
Disliked: I didnt like that my time here had to end so quickly, it was a lil get away I wish I could get back
Julie Mon, 7 October 2024
Quiet, restful stay!
Liked: Super friendly and helpful staff!!
Ashley Thu, 26 September 2024
Superb
Liked: exceptional cleanliness friendly staff beautiful location
Disliked: pricesome outlets didn't worktv signal was poortoilet REALLY low
Ellen Thu, 12 September 2024
Unusual, large property which we...
Liked: Staff was pleasant and helpful. Breakfast was good.
Disliked: Building/room looked tired, in need of some sprucing up.
Christopher Tue, 3 September 2024
It was ok, but not...
Disliked: Ac didn't work properly. Shower didn't work properly Vanity light didn't work
Maureen Sat, 17 August 2024
Great location!
Liked: Breakfast was great after we returned from Mass !!
Disliked: I'm not old but how do you get away with no elevator? That can't be ADA compliant. I'm very capable of carrying my bags, but my parents would have needed an elevator ~ too many steps.