Beauriful hotel in soho

Liked: Beautiful hotel in great location. Charming nook and swanky bar.
Disliked: The lights are a bit dim throughout the hotel, including in your room and bathroom.

Exceptional

Staff and the area were...

Liked: It was like a dollHouse
Disliked: The staff were wonderful but a bit overwhelmed

Exceptional

Liked: Great location, great interior and exterior, great service at In Room Dining, great in room facilities, even though the size of the room is really small, it’s really cozy
Disliked: Reception staff upon check in and check out is ok, but definitely not a 5 star level Don’t expect great size of the room and view if it’s deluxe room

Great location friendly staff

Liked: Friendly and helpful front desk staff, beautiful decorator. Great location.
Disliked: Nothing

Great hotel for couple and...

Liked: The hotel is fantastic and beautiful, service great and location really good.

Can’t wait to return!

Liked: Excellent central location, attentive staff, beautifully decorated. Fab rooftop bar. Lovely breakfast.

It all started with front...

Liked: First impressions count, and the two gentleman on front desk were not only incredibly helpful but they deserve a rise! The check in process was seamless they held our bags, whilst we went and had a drink at the Jackie's bar (which is lovely, a little tight seat wise, but deco is faultless). The lady who served us behind the bar was friendly and ensuring we were okay frequently, felt truly taken care of. Once we were ready to head to our room the front of desk gentleman directed us to the lifts and were on hand for more than one bow tie drama - thank you for making our stay so welcoming and fun! The room - no fault, no words, the junior suite we booked has been thought out to a T! My favourite was the jade mirrors, marble bathroom and little touches to make remember a truly special hotel. Loved the decor, super quiet despite being in the hub and buzz of Soho. Location is perfect and given there were 5 of us getting ready for a 30th birthday there was more than enough space and storage for all. We had some celebratory drinks in the Flute Rooftop Bar (but inside as this was November!). Staff were very attentive and made extra effort for my friend to start the birthday on the right footing. Once again, front of house, offered to get us taxis but we opted for the uber as easier given number of us and some people wanting to walk, again location is so close to everything but hidden enough to not get lost in the crowd.
Disliked: Not being able to stay longer!

Superb