Pleasant

Comfortable stay

Liked: Room was clean. Spacious gym nice pool, nice reception. Friendly customers of the gym and leisure area. Being on my own I didn't feel uncomfortable in these areas. Spacious changing room. And plenty of showers. Towels given to you as you entered the leisure area for shower use.
Disliked: Free WiFi is only in public areas, you have to pay for premium to have WiFi in your room. They charge a daily rate for hotel guests to use the pool and gym facilities None of this is mentioned on the website No usb sockets in room for charging mobiles etc

Very poor and dirty.

Disliked: The room was smelly. The room carpet was old and looked like it had not been hoovered for some time. The bed sheet did not cover the top of the mattress by about two inches revealing a dirty old brown mattress (see photo). The bed sheet also had holes in it (see photo). When you sat on the mattress you bum immediately hit the bed base as there was no support left in the mattress. You could not get free wifi in the rooms.

Exceptional

Liked: Arrived late at night for my 4 nights stay, staff extremely friendly and helpful, was given a room upgrade.

Admittedly I initially chose the...

Liked: Breakfast was excellent.
Disliked: No bath mat and no soap/shampoo holder in shower.

Good

Very good

Exceptional

Liked: We love staying at the royal court every year for the classic car show at the NEC
Disliked: The bathroom is a bit dated

A very nice short stay...