Britannia Hotel Wigan Guest Reviews
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Write a review
Matthew Sun, 17 November 2024
Superb
David Thu, 14 November 2024
Poor
Liked: Not much
Disliked: Staff was rude beds was uncomfortable kept getting locked out when I went for a cigarette
Sarah Wed, 13 November 2024
A reasonable price and a...
Liked: The bedroom seemed to have been recently refurbished. Everything was new.
Disliked: The bathroom needs to be refurbished. It is very tired.
Huw Wed, 13 November 2024
Pleasant
Michael Tue, 12 November 2024
DOG MEAT
Liked: I got out of there alive
Disliked: Room enteries from staff. hotel is under renovation and even the staff said shouldn't even be open yet. fire alarms going off all night. room freezing. premium paid internet not working. Sell cans of beer, carpets all ripped in foyer and restaurant not even functioning. Check in was supposed to be 3pm. couldn't check in till 4. was told the bar opens at 4pm, didn't open till 7pm absolutely joke
Paul Tue, 12 November 2024
Exceptional
Liked: Radiator in room 0122 was rusty not a major issue
Abdoulaye Mon, 11 November 2024
Professional staff
Claire Mon, 11 November 2024
Good
Ellis Mon, 11 November 2024
Just ok, wont go there...
Liked: The friendly service when i arrived and the helpfulness.
Disliked: The room is not completed and lots of issues with revamp. At breakfast the Chef just sits in a chair on his phone like he was on a yacht. no cups for coffee, no plates for the food. area was a mess with dirty plates and cups every where well staff just sat speaking to chef about the pictures of his dog. Bed not comfortable at all. revamps are good for any hotel however you might need to revamp the staff too.
Carolyn Mon, 11 November 2024
Friendly staff but building needs...
Liked: The staff were friendly and welcoming.
Disliked: The beds and pillowed were so uncomfortable, I ended up making my own pillow with the towels. The bathroom hasn’t been redecorated, that being said the bath and sink taps didn’t work well at all. The water pressure was awful. The hall way lights were broken outside our room making it very dark and unable to see the key card. Our room was next to a hallway door which didn’t have a soft close on so every time someone came through the door (every 5mins between 10-11pm) the door would slam shut!