Britannia Hotel Birmingham New Street Station Birmingham Guest Reviews
Write a review
Write a review
Simon Thu, 14 November 2024
The room was tidy and...
Liked: Central location
Disliked: Smelly. View was blocked by a tall balcony. Don’t have any staff to help with luggage. No restaurant.
Roland Thu, 14 November 2024
Will hopefully be good when...
Liked: Convenient location very near New Street station and near restaurants etc, but in a pedestrian zone which made it slightly difficult to liaise with an Uber cab when I left. Free wifi, tv with Netflix etc (if you have your own account). Room was clean if slightly spartan – no pictures on walls.
Disliked: There was no hot water in my room, and I overheard another guest complaining to the receptionist about the same issue. When I reported this as I checked out, the receptionist seemed unsurprised and didn't apologise. The hotel seemed to be undergoing a partial renovation.
Bigdan1986 Thu, 14 November 2024
Superb
Alan Wed, 13 November 2024
Bad
James Mon, 1 August 2022
Exceptional
Liked: Price and location
Disliked: A bit dated 7
Alastair Mon, 1 August 2022
By far the worst hotel I have ever stayed in. Have asked for a refund but not heard back
Liked: Nothing
Disliked: Toilet did not flush so effectively had a bucket to got to the toilet in. Only other toilet was communal 7 floors down and very dirty. Only one towel. Not all plug sockets worked
Theresa Sun, 31 July 2022
Hotel not open
Liked: No comment
Disliked: That the hotel overbooked and then told us they were closed!
Anonymous Sun, 5 April 2020
Disappointing
Liked: Room was shabby bed was springy pillows hard , bathroom need refurbished had water drips dripping from the bathroom ceiling from the light very dangerous, I was about to check out after day 3 but the government saved me by closing all hotels most hotels offer free WiFi but to have to pay 7 per day is crazy
Disliked: Only the location
Derek Sat, 28 March 2020
Superb
Liked: Location and good bed.
Disliked: Nothing
Anonymous Tue, 24 March 2020
Okay
Liked: The property was within a close distance to the train station if you knew which side to come out off.
Disliked: The receptionist was very rude and wasnt helpful- she cut me off from speaking to her and moved onto the next person. She was no help regarding facilities they may have literally just told me where my room was and the lift