The location is wonderful - central and super fun!

Liked: Great staff! Nice location.
Disliked: Limited healthy breakfast food.

Great stay, friendly staff, very...

Liked: Great location, breakfast, large room.
Disliked: Small TV and limited channels.

Good experience in general, location...

Liked: Very good location. Complete and good breakfast. The room is comfortable.
Disliked: We had to pay for parking when the announcement said it was for free.

lovely- would definitely go back!!

Liked: Loved being in town- very walkable and convenient to everything downtown Banff!! The staff was very welcoming and helpful!
Disliked: The only “dislike” was something temporary- they were doing some building construction and there was scaffolding that made the entrance to the parking garage too tight to get out truck into to park. But there was a public parking deck close.

enjoyable stay in a lovely...

Liked: location, staff, facilities especially the lovely complimentary breakfast which was very generous & Jana was always so helpful & warm
Disliked: it was a noisy area at night

Good value for money. Nice...

Liked: Great location in the center of Banff. Parking garage is very convenient. Nice rooms. No comments. Unfortunately our room didn’t have a view
Disliked: Breakfast room does not fit with this great hotel. Personel is great, but the room lacks any taste and the choice of food is limited

Disappointing

Liked: Nice staff. Down town location Loud heating system
Disliked: Underground parking a joke. No room. Hard to park. One entrance in and out. 2300 damage to vehicle

Pleasant

Liked: Our room is located on the ground floor (maybe the first floor), and we needed to walk up steps to the upper floor and then walk down steps to the lower floor that our room is located on with our heavy luggage. It was very uncomfortable for an old couple.

I had an amazing experience...

Liked: Location is the best to everything.
Disliked: Nothing.

Superb

Liked: Best locationBeautiful hotelSpacious roomShower and hot tub!
Disliked: Request a room which is not near the ice machine...it was very noisy.Breakfast was basic, but did the work.