The location is wonderful - central and super fun!

Liked: Great staff! Nice location.
Disliked: Limited healthy breakfast food.

Fabulous cosy stay in Banff....

Liked: Everything! Location is great. Staff lovely. Breakfast 6.30-10.30am!! Free sweet treats and cookies on reception. Comfy spacious rooms. Nice toiletries. Great parking facilities under the hotel which you can prebook. Hotel was decorated for Christmas which made it extra special. Truly fab hotel. Loved it.
Disliked: Nothing. All great.

Excellent!

Liked: Location: Perfect! Right next to Banff AvenueBreakfast: Simple but very good!Room: Clean, wifi is fastStaff: All are very friendly, especially Jack! He is amazingly helpful! He gave me travelling tips, and showed me the garage in person.
Disliked: Pillows

Exceptional

Perfect

Liked: The location is ideal and the room was beautiful. The staff was very kind. Loved the Christmas decorations!

Great Location, Staff & Room....

Liked: We have stayed here before and it's a lovely hotel. It is a very rustic style that absolutely blends with the location in the mountains. Beds are very comfortable, rooms are clean, and the location in Banff is great. Underground parking is also a plus. The staff were very pleasant and helpful.
Disliked: Unfortunately, if you are allocated a room on the side of the hotel that we were, you will be awoken from 7 to 7:30am by the garbage collection in the yard behind the hotel. It doesn't seem to be part of the hotel, but it is disruptive if you are not planning on being up that early. It's very noisy and will last about an hour. We were only here two days, so it wasn't a deal breaker but could be for some.

Excellent staff and the Christmas...

Liked: Super close to the action of downtown

A comfortable accommodation that is...

Liked: It’s location and comfort
Disliked: All was great!

Great log cabin style hotel...

Liked: The location was very central. The breakfast was very good for the style hotel and had dietary which is great. The room was a great size. It was fairly full but very quiet. You definitely don't need a car but they had a car park. Our car stayed in the car park and we enjoyed walking everywhere. It felt very cozy and the staff went out of their way to accommodate our needs.
Disliked: For the price bracket, everything was great. Bathroom light was SUPER bright if you need to go in the middle of the night and no stopping the light in the bed area. Other than that it was great. The parking was super confusing to get into BUT the staff were great when we rang to clarify.

Superb

Liked: The property is just above the market easily accessible to the Banff Ave. Take a nap and you are back again on the main market. Including breakfast is the best
Disliked: The parking lot is a bit congested for bigger vehicles.. breakfast menu can be enhanced and different variations can be added.