Brasstown Valley Resort & Spa Guest Reviews
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1.3 miles from Young Harris centre |
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Lori Wed, 18 December 2024
Passable
Liked: Like: the golf course is very good. The golf shop staff was helpful. The architecture is nice including the interior lobby, fireplace.
Disliked: The property is not well maintained, the staff is not trained and we can see it is not well managed. Several examples from unwashed bar glasses ("I'll just use my rag to rub the lipstick off" - unsanitary & disgusting), being told by the agent answering the phone before arrival that we could order a light breakfast and coffee a la carte as we had no interest in a buffet breakfast (THIS MATTERED TO US SO I ASKED BEFOREHAND), the lobby was a mess as no one came behind the guests to pick up after them for the other guests to enjoy, the bed pillows are much too fat to be comfortable. This is not resort quality - it may have been intended to be at one time but is not now despite the prices. Figure out how to allow your guests to order what they need/want for a light healthy breakfast (a la carte) so they don't have to go without breakfast or pay $55-$65 for old coffee and stale dry oatmeal.
Douglas Wed, 18 December 2024
Exceptional
Gregory Mon, 16 December 2024
I would gladly stay again
Liked: All staff were great. Lobby was enjoyable with the fire and comfortable seating. Food and service was also great in the main restaurant as well as the Bar & Grill downstairs.
Disliked: The pool should be heated for using in the cool weather.
Victoria Tue, 10 December 2024
Wonderful experience.. the staff and...
Liked: The breakfast was very good. However, the grits were cold. Most things were cold unless they came right out. The chef Mikey for the omelette did a wonderful job.
Disliked: Overall, the buffet was good, but I really had nothing hot or barely warm. Maybe the burners or something could do better or have the food come out more often.. t very disappointing. I like my food hotter.. The grill pub food and brasserie Grill was not all that good. Spinach was cold and thick nasty. The beer and the bottles were not cold enough. Did not order another one due to the temperature of the beer.. one of the drinks I had had milk in it or cream and it was soured or curdled. Apparently there was a supervisor a leadership position person at the bar with us and when the bartender asked me if it was good, I said it’s OK. It’s just something’s off. She tasted it and she goes. It’s bad and to remake it and get a new bottle of the cream. same refrigerator as the beer came out of maybe that’s the issue opening closing these doors not keeping the temperature at the correct temperature?
Danielle Tue, 10 December 2024
Exceptional
Lou Mon, 9 December 2024
Exceptional
Disliked: Had to wait in line at the front desk longer than I wanted to.
Rene Mon, 9 December 2024
Superb
Gardner Mon, 9 December 2024
Exceptional
Yarbrough Mon, 9 December 2024
Exceptional
Liked: This is a beautiful establishment! We were there for our anniversary and exactly what we needed! A very relaxing weekend with great food. We ate in The dinning room. It was worth our money. We will be back.
Regino Mon, 9 December 2024
Awesome stay at Brasstown Valley...
Liked: Very big resort, a lot of activities right at the resort. Really didn't need to go off the resort property to stay entertained.
Disliked: We booked a horse ride at the stables and had a great time. The gentleman there were kind, helpful and entertaining as well. It was a great experience. The spa was wonderful and the fine dining was a nice experience. We loved spending time in brassier downstairs, bartender was awesome.