Brackenridge Country Retreat & Spa Guest Reviews
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1.3 miles from Martinborough centre |
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Katherine Fri, 8 November 2024
A real disappointment at that...
Liked: Location, facilities.
Disliked: Bed covers were very hot synthetic duvets, which we asked to be replaced for some thing lighter, and expecting pure wool blankets in that part of the world (sheep and beef) but not available and given synthetic fleece blankets. Staff servicing the room only replaced towels, environmentally unneccesary after one use, milk and juice and breakfast muesli, they didn’t make beds, clean floors, including dead cockroach, empty rubbish or clean black mould from aluminium windows. Outside area had not been cleaned or weeded for some time.
Craig Wed, 6 November 2024
Very good
Liked: The rooms were nice. Everthing functioned well
Disliked: The resort is along walk to town
Karen Mon, 4 November 2024
Very good
Liked: King size bed.Great location QuietHeated bathroom floorsGreat breakfast stock, cookery, and facilities.
Disliked: Hair in the plugs hole which needed cleaning. Grouting needed redoing in the bathroom and the plastic bathmat was covered in black mold.Bathroom fan sounded like a rocket engine.Air con waa not sufficient, at 18 degrees it wasn't cool enough, could hardly feel it. So we sweltered in the room.
Alison Sun, 3 November 2024
Did not feel that it...
Liked: We were able to book spa appointments.Very relaxed, quiet, natural environment.
Disliked: Coffee pot and coffee on shelf above my eyesight and reach.Bread that did not fit the toaster.Easy chairs barely comfortable.Slippery tiles on shower floor.
Rebekah Fri, 1 November 2024
A relaxing staycation
Liked: Spa treatments were amazing! Nadine was so lovely and went above and beyond.
Disliked: Everything was amazing!
Louise Fri, 1 November 2024
Pleasant
Philip Tue, 29 October 2024
Good
Mary Sat, 26 October 2024
Very enjoyable relaxed place.
Liked: Lovely rural setting. Comfy place with lovely fire for ambience. Bed was comfortable. Breakfast was nice.
Louise Fri, 18 October 2024
Superb
Liked: Beautiful cottage Loved the open fire place
Disliked: Very bad communication with reception. Sent email explaining had no mobile coverage or WiFi in-between accommodation. Asked for check in instructions day before or before 9am that day. So it was sent in the afternoon which caused a lot of stress wondering how we would get into our room. There was no washing machine even though it was listed in room information. Had planned to do the laundry here.Very annoying!!
Pieter Fri, 4 October 2024
Awesome spot, cool to have...
Liked: Awesome spot, beds were comfortable, very cool to have an open fire.
Disliked: Room servicing was a bit poor, yes they popped in to top up supplies and drop in clean towels but during a week long stay they never cleaned our cottage nor made our beds.We are a family of 4 so the breakfast supplies that were included weren’t quite enough to feed us all.