Superb

Liked: Very nice staff.
Disliked: Location

Beautiful and conveniently located hotel

Liked: Perfectly located - in heart of ZurichClose to shops, walking distance from train station and tourist attractions. Tasteful Simply Loved the Library lounge - with complimentary coffee and spacious entertainment lounge for teenagers and children Stunning breakfast - catering for special dietary requirements Very accommodating- created a family room Beautiful hotel Loved the staff - friendly and helpful
Disliked: Bathroom had slight mould but was cleaned when raised with staff.

Extremely helpful staff in a...

Liked: All the staff on reception were exceptional in helping with information on directions and how to visit key places in Switzerland.
Disliked: Most hotels provide extras for birthdays but nothing was given for my husband's 60th birthday visit

Superb

Liked: Amazing location - right in the middle of the of the east bank. room is nice and cozy. Good breakfast

Great location and wonderful city

Liked: It was very clean and the staff we so friendly
Disliked: The breakfast was good but it didn’t have much variety in terms of the hot food options.

Exceptional

Liked: Great location, great staff,The family room was great & comfortable Breakfast was great
Disliked: The water flow is weak

Lovely small hotel in a...

Liked: Brilliant central location. Staff were polite and helpful.
Disliked: With the central location, inevitably comes noise from the street until the early hours. Not the hotel’s fault but a bit annoying. The hotel has a lovely, traditional bar but it’s unusable unless you’re a smoker which is a shame.

Decent hotel stay

Liked: Location was great, right in the centre of the old town. Breakfast was good and generous and breakfast staff were super courteous and friendly. Common hotel areas are were nice. Easy check in and checkout. Nice guest lobby to spend time out of the room.
Disliked: Our room was slightly dark and claustophobic. Paint was flaking in quite a few areas in the room and bathroom and the extractor did not appear to work. The pillows were feeling too soft.

Good

Liked: Location