Pleasant

Exceptional

I dealt with two staff...

Liked: The room itself was adequate.
Disliked: The bar was closed "since Covid". My friend and I asked them to turn the lights on anyway so we could play a game in there, with a bad grace the staff member turned on one dim set of lights. I parked my bike in an underground parking garage. In the morning I could not operate the system to get out. I came upstairs to inform a staff member who said "Normally this cannot be" and did nothing more to help.

If the price is good...

Liked: Location is nice, in the center and the rooms are sound isolated so we did not hear anything. AC worked fine.The parking is ok, a bit unusual using an elevator, if unsure best to visit it first and then decide as people parking in front of the elevator at -2 make it difficult to manoeuvre for a 5 m long car. But otherwise all good.
Disliked: The walls are dirty as not everything is covered in tiles in the bathroom area.So light switches were not working. And the windows did not close properly but this did not cause us any discomfort.

Nice price, but id the...

Liked: View, quiet but still very central location, big windows
Disliked: not really clean, saw one cockrouch in the apt, in reality our room was a bit more worn-up than on the pictures

Very roomy in the heart...

Liked: Room 105 was large indeed, with separate bathroom and toilet. The bed was great for a 190 cm tall person like me.The location in the beart of Ulm is great for going out on the town.
Disliked: Room 105 was at ground level and right outside my window was the spot for noisy students to spend their evening. I always bring earplugs, fortunately.The hotel has no parking spot in front to drop off guests or luggage. Nor did it have parking space for me, for the night. I used a parking garage 100 m up the street that the receptionist pointed out to me, at EUR 7.50 for a night, so not too bad.Breakfast was OK but for EUR 16.90, I would have expected freshly pressed OJ.

Very good

Everything you ask for

Liked: It had a great view, two story and I could invite my parents to come and dine with us!
Disliked: Nothing to nag about. All perfect

Exceptional

Liked: The staff was fantastic - there was an issue with my booking but they took care of it with attention to my needs. I would highly recommend the hotel, and want to say "thank you" to the staff who were so gracious and caring!