Bournemouth Carlton Hotel BW Signature Collection Guest Reviews
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Write a review
Gemma Sun, 2 February 2025
AMAZING
Liked: Everything Location is fab lovely hotel staff always helpful anf friendly
Disliked: Nothing
Andrew Sun, 2 February 2025
Good
Liked: Staff were very polite and helpful
Justin Thu, 30 January 2025
Very good
Lesley Mon, 27 January 2025
Reasonably good as anticipated .
Liked: Breakfast good .
Disliked: I had been looking forward to have been able to swim but the pool closed at 5pmand didn’t re-open until 10am .I would have preferred to excercise prior to breakfast.Sadly it had closed when I checked in.Also I was not expecting to have paid for parking and the charge I considered was excessive.The receptionist on duty however was very helpful with advice on alternative parking areas in the vicinity of the hotel. Thankyou to her.
Nicoleta Sun, 26 January 2025
Good
Jeanette Sun, 26 January 2025
Lovely setting , well heated...
Liked: The food was good , one member of staff Ben was excellent, nothing was to much , great customer service ,
Disliked: Sauna and shower not working in pool area
Loraine Fri, 24 January 2025
Pleasant
Liked: Fabulous location, efficient and friendly staff
Disliked: I was kindly offered an upgrade to room 204. Whilst appreciating the gesture and the spectacular view, I was disappointed in the state of the bathroom. With mould, flaking ceiling and a plughole full of hair, I decided not to use the bath.. A lot of the furniture and fittings had seen better days as well. Checkin is from 4pm. I enquired about the pool - to find out it closed at 5pm and didn't reopen until 10am (checkout at 11am!). The jacuzzi and sauna were not operating.The parking charge is an extortionate £20 per 24 hours. Many of the guests worked out that by paying for 4 hours on the meters at the front (£2.50), they could find a more reasonable alternative.
Lance Wed, 22 January 2025
Very good
Sarah Wed, 22 January 2025
Absolutely fantastic as always, laid...
Liked: Everything? Our 4th year annual family Christmas trip!
Disliked: There is nothing not to like x
Vanessa Sat, 18 January 2025
Exceptional