Boulan South Beach Guest Reviews
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0.4 miles from Miami Beach centre |
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Julie Thu, 14 November 2024
Very good
Liked: Loved the outside space w/junior suite with terraceEnjoyed the complimentary bikes for an hour taking a ride all along the promenade Thanks Tony for ride to Joe's for dinner 😎
Disliked: Outside terrace could use some maintenance Last night road construction noise outside
Kriste Mon, 11 November 2024
Enjoyed our stay here.
Liked: Overall our stay was enjoyable and would recommend and would be happy to stay again. Location was great, spacious apartment.
Disliked: Could provide tea and coffee and sugar. Be nice if the staff on front desk were more helpful, a smile goes a long way to making you feel welcome I feel its an important part of any front of house position.
Kimberly Tue, 5 November 2024
Good
Liked: The location is good. Walking distance from a lot of stores and restaurants.
Disliked: The penthouse is just a basic room! Don’t book it thinking it’s something special. Get a suite because it will have more amenities.
Robyn Mon, 4 November 2024
Great location, not the greatest...
Liked: The location is awesome, just two blocks to the beach. The staff is friendly. The onsite restaurant was pretty good. The bed was comfortable, and the room was clean. The rooftop pool was lovely and my favorite part!
Disliked: There were lots of little issues. The toilet ran unless I went back to jiggle the handle. One night, the wifi wasn't working so I wasn't able to watch netflix. They were having trouble with the fire alarm system and there were multiple days that the alarm was beeping while I was in my room.
Henrietta Thu, 31 October 2024
Good value hotel in the...
Liked: good location and the room was good.
Disliked: The staff were ok- nobody particularly stuck out for being helpful.
Michael Mon, 28 October 2024
Pleasant
Liked: Room - we booked the biggest room with balcony and it was like a one bedroom apartment with cooking facilities. Furniture on balcony damaged. Handles missing from at least three drawers in kitchen & bathroom. You had to pay for coffee pods after the first 2 free and no free bottled water supplied (so we didn’t use anything from the fridge or the 2 free coffee pods). TV has about 250 channels, but only a small number was supplied, the maintenance man said they only supply a basic package. Location was great - near the beach, restaurants & shopping. Bed king size & comfortable but no choice of pillows, all the same. Set menu Breakfast was delicious however drinks was either juice or tea of coffee, not both. On our 3 night stay the hotel took a $600US hold on our credit card - luckily we had sufficient funds to comply. MAJOR NEGATIVE is that after arriving home in Australia we checked our credit card and it took 3 days for the Hotel to release our $600 and they charged our card $8 without any notice, description or invoice. We used nothing from the mini-bar, coffee or bottled water, so I have disputed this charge with our credit card company and waiting for a response from the hotel.
Maximilian Tue, 15 October 2024
Good modern Apartment for a...
Liked: The location of the property is good and the apartment is modern. Good kitchen facilities and CVS 24/7 hours just around the corner to avoid the expensive room service.The cable TV offer is good.
Disliked: The hotel was unreachable for days (approx. 48 hours before arrival) both in writing and by telephone for me and the booking team. An inquiry as to whether the hotel was open at all was also not answered. When asked on site, they said it had been busy and they were sorry. The external parking facilities were poor, as the parking garage is multi-storey and has no elevator.The shower was unfortunately a bit dirty but rinsing with water helped. The rest was overall very clean. Two beds were requested (1 king size + 1 sofa bed. Unfortunately there was only 1 blanket for both beds in the apartment. The reception even confirmed that two beds would be provided.The WiFi was very poor and didn't work at all, luckily the cell phone network was good enough.
Vadim Mon, 30 September 2024
Very good
Liked: huge room, great location
Disliked: sofa was broken and old, mattress could be better
Kane Sat, 28 September 2024
Very good
Liked: Amazing location and massive room.
Disliked: Staff rude upon check out when asking question about return of safety deposit. When also asked for late check out was advised we would have to pay extortionate money for somewhere to shower and get changed.
Juthani Fri, 27 September 2024
Very Bad Experience due to...
Liked: It was clean and beach accessible.
Disliked: Very bad staff behaviour No, any customer service Very poor breakfast services, very restricted itemsNo buffet system for breakfast, which was not informed by properly during booking.No in room services like no water bottles, no kettle,With such behaviour and very bad experience, it’s totally not recommended to use this property at all in future.