Superb

Exceptional

Loved it will be back

Liked: The location and room are very comfortable reception staff very good , didn’t like my first room as I was used to a certain type of rooms she made the effort and changed my room thank you . Breakfast is very good . Concierge top
Disliked: Nothing

Superb

Wonderful stay at this stunning...

Liked: Beautiful converted monastery and hospital in a lovely central part of Antwerp. The staff are charming and helpful and the food is delicious, particularly the breakfast. Wonderful spacious bedrooms and bathrooms.
Disliked: No long mirror in the bedroom!

Exceptional

Very good

I feel myself cheated.

Liked: Very nice hotel, I think this is the one of the most beautiful hotels I have visited. I took the Deluxe room and there was a nice bath and a lot of room in the bathroom. Food was good. I can't say that it was amazing but good.
Disliked: 1. The price is too high. Yes, the hotel is nice, but from my point of view not worth this money.2. The breakfasts were poor. Yes, you can find all usually dishes, but not €130 for couple. 3. The service was normal, but not enough for the Hotel with position - The Leading Hotels of the World and so high price. Sorry, but there was too much misunderstanding, miscommunication, there was no possible to order something to the room. QR codes in the room were damaged, and I was promised to fix this issue, but nothing was done. Night alarm, something was broken...4. If you are guest with child and want to visit SPA in the weekend - it is possible only before AM and After 6 PM. Outrageous! It is time when or we are sleeping, or we are preparing for the dinner. For the price €600 without food for night I can't visit SPA with my child)) Really?5. To keep my car is €65 per night. What? €600 for staying is not enough??? 6. Be ready if you want to eat inside, the bill for the 3 night will be around €2K. And it is in only one restaurant, 'Bistro' that available in the Hotel. And this is price without alcohol, and something extra. Just salad, main course, desert and water.7. The final accord – I was charged one extra breakfast. It is mistake, but all together is bitter aftertaste. To make a cash back, I was forced to make around 10 calls and spend 7 days for the negotiation. The first reaction was - sent us the photo of your bill to make sure that you pay this amount. What??? You have everything, all bills, my ID, my card information! What conformation you want?? It was not professional. Unfortunately.

Elegance at its' best. I...

Liked: Elegance and Top Class. It was a great experience which i will never forget! xoxo