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Borough Arms Hotel ee - 0745 127 3975
Borough Arms Hotel, 26 King Street, Newcastle Under Lyme -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (2192 Ratings)
1.1 miles from Newcastle Under Lyme centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
You can be assured of a warm welcome impeccable service and the highest degree of comfort at this inn conveniently situated on the outskirts of Newcastle-under-Lyme. The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-Under-Lyme and Stoke-On-Trent areas with history dating back to 1783. The hotel is a traditional English coaching inn yet has been carefully and subtly refined to offer the comforts and modern standards required by today's visitors. Independently owned and managed the hotel retains many original features and takes great pride in offering a very personal service. As a valued guest you may be confident that your comfort is ensured whether you are staying in one of the 40 centrally heated rooms with private bathrooms visiting for a meal in the restaurant or using the conference and banqueting facilities. You may want to see the online wedding brochure which provides more information about Civil Ceremonies and wedding receptions.

Check-in time: 14:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Audible alarm
` Daily disinfection
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Protective screen or physical barriers in appropriate areas
` Room service available

Borough Arms Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Susie Mon, 16 December 2024

Not nice will never stay...

Disliked: We had no cold water in our tap when we went to put complaint in they said you could bend over the bath not acceptable at all

4

Very Good - 4.0 out of 5

Gough Mon, 16 December 2024

Very good

Liked: staff where pleasant and helpful..
Disliked: room was basic but clean.

4

Very Good - 4.0 out of 5

Kimberly Sun, 15 December 2024

Very good

4

Very Good - 4.0 out of 5

Sharon Sun, 15 December 2024

Very good

3.5

Good - 3.5 out of 5

Robert Sun, 15 December 2024

Ok apart from the wifi...

Liked: All ok
Disliked: The wifi was useless and they don't have fresh coffee at breakfast.

3.5

Good - 3.5 out of 5

Samantha Sat, 14 December 2024

Clean comfy and good value

Liked: Looked lovely from outside
Disliked: Confusion with whether taxis picked up from front or back door

2.5

Fair - 2.5 out of 5

Zhanna Thu, 12 December 2024

Mould in shower and dark...

Liked: Water pressure in shower
Disliked: Mould in shower cubicle. Outdated sanitaryware, Wetroom linoleum peeled off the wall. Squeaky bed. Closed window still let's the cold air in. Dusty wallpapers. Small dark room, nowhere near as bright as pictured on booking.com. Smell of old stuff in the room.

5

Exceptional - 5.0 out of 5

Ambs Thu, 12 December 2024

Exceptional

3.5

Good - 3.5 out of 5

Birks Thu, 12 December 2024

Good

3.5

Good - 3.5 out of 5

Vishwash Thu, 12 December 2024

Good

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Borough Arms Hotel 26 King Street, Newcastle Under Lyme