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Borough Arms Hotel ee - 0745 127 3975
Borough Arms Hotel, 26 King Street, Newcastle Under Lyme -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (2192 Ratings)
1.1 miles from Newcastle Under Lyme centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
You can be assured of a warm welcome impeccable service and the highest degree of comfort at this inn conveniently situated on the outskirts of Newcastle-under-Lyme. The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-Under-Lyme and Stoke-On-Trent areas with history dating back to 1783. The hotel is a traditional English coaching inn yet has been carefully and subtly refined to offer the comforts and modern standards required by today's visitors. Independently owned and managed the hotel retains many original features and takes great pride in offering a very personal service. As a valued guest you may be confident that your comfort is ensured whether you are staying in one of the 40 centrally heated rooms with private bathrooms visiting for a meal in the restaurant or using the conference and banqueting facilities. You may want to see the online wedding brochure which provides more information about Civil Ceremonies and wedding receptions.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Audible alarm
` Daily disinfection
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Protective screen or physical barriers in appropriate areas
` Room service available

Borough Arms Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Stephen Thu, 30 January 2025

Won't be staying again.

Liked: The food was very nice.
Disliked: The room requires a full refit. The bed creaked very time I moved. Little to no cold running water in the bathroom. Also traffic noise all night.

3

Pleasant - 3.0 out of 5

Raymond Thu, 30 January 2025

What you expect from a...

Liked: Clean room
Disliked: Very cold. Floor was cold. Room was cold. Shower want that hot

3

Pleasant - 3.0 out of 5

Marlene Thu, 30 January 2025

Good value for money

Liked: Easy to find, clean bedroom and bathroom.
Disliked: The shower was confusing and also quite aggressive, not able to turn down its strength. The wifi was via online login and relatively slow.

2.5

Fair - 2.5 out of 5

Sparky Tue, 28 January 2025

Overall it was clean and...

Liked: Location was central to our needs
Disliked: Rooms in annex were tired and redecorating is needed. Needs new double bed as mattress was sunk on right hand side.

4

Very Good - 4.0 out of 5

Paul Mon, 27 January 2025

Very good

Liked: Pleasant staff..clean and tidy ideal location good parking

5

Exceptional - 5.0 out of 5

Samantha Sun, 26 January 2025

I would definitely stay again

Liked: It was nice and clean and staff were amazing so thankyou

4

Very Good - 4.0 out of 5

Kathleen Sun, 26 January 2025

Very good

Liked: Great location for new vic theatre, plenty of free parking.Comfortable beds, clean spacious room.Great full breakfast (paid extra for this)Lovely friendly staff
Disliked: Couldn't turn heating down in the room,

5

Exceptional - 5.0 out of 5

Andreea Sat, 25 January 2025

Exceptional

2.5

Fair - 2.5 out of 5

Ellamay Sat, 25 January 2025

Passable

3

Pleasant - 3.0 out of 5

Christine Fri, 24 January 2025

Much better hotel than the...

Liked: Staff really nice and friendly. Hotel was adequate for us as it’s near the hospital. Decor is dated but clean. Room was a good size but noisy heating in the room.
Disliked: The radiator in the bathroom wasn’t working - bathroom very cold.Bedroom radiator although hot and working it was noisy banging etc. kept me awake during the night.

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Borough Arms Hotel 26 King Street, Newcastle Under Lyme