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Borough Arms Hotel ee - 0745 127 3975
Borough Arms Hotel, 26 King Street, Newcastle Under Lyme -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (2192 Ratings)
1.1 miles from Newcastle Under Lyme centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
You can be assured of a warm welcome impeccable service and the highest degree of comfort at this inn conveniently situated on the outskirts of Newcastle-under-Lyme. The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-Under-Lyme and Stoke-On-Trent areas with history dating back to 1783. The hotel is a traditional English coaching inn yet has been carefully and subtly refined to offer the comforts and modern standards required by today's visitors. Independently owned and managed the hotel retains many original features and takes great pride in offering a very personal service. As a valued guest you may be confident that your comfort is ensured whether you are staying in one of the 40 centrally heated rooms with private bathrooms visiting for a meal in the restaurant or using the conference and banqueting facilities. You may want to see the online wedding brochure which provides more information about Civil Ceremonies and wedding receptions.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Packed lunches
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Audible alarm
` Daily disinfection
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Protective screen or physical barriers in appropriate areas
` Room service available

Borough Arms Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Morris Tue, 11 March 2025

Exceptional

Liked: Love it the staff are friendly an nothing is to much trouble for them I would recommend this place it's clean an value for money an it's friendly an everything you need is in walking distance

0.5

Poor - 0.5 out of 5

Kate Tue, 11 March 2025

Wouldn’t return

Liked: Good location convenient for town centre
Disliked: No facilities at all, lights not working, nowhere to plug kettle in, very basic

4.5

Wonderful - 4.5 out of 5

Alison Mon, 10 March 2025

Superb

Liked: Clean and comfortable
Disliked: Nothing in particular

4

Very Good - 4.0 out of 5

Jonathan Mon, 10 March 2025

Very good

5

Exceptional - 5.0 out of 5

Jon Fri, 7 March 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Karen Thu, 6 March 2025

Ticked all our boxes and...

Liked: Friendly staff. Very comfortable and convenient with easy free parking. Exceptionally powerful shower!

5

Exceptional - 5.0 out of 5

Marie Wed, 5 March 2025

Well-placed, friendly and clean.

Liked: The car park had plenty of spaces. The staff were friendly and one lady carried my suitcase to my room to save me making two journeys. I'd had a shower that morning so I didn't use the shower. The room was light and airy and had twin beds and a window that opened! So, I kept that open all night. Tea and coffee was provided. I had the continental breakfast and because I had to reach my client early, the cheery kitchen staff were prepared for me to arrive the minute it opened. I had a large bowl of porridge with mixed fruits. Toast and packet cereals, yoghurt and Danish pastries were available, however I had just the porridge and yoghurt. I usually stay in Premier Inns which are soul less. This hotel was lovely and should I need to, I will stay again.
Disliked: Nothing

3

Pleasant - 3.0 out of 5

Brian Tue, 4 March 2025

Pleasant

Liked: Nice food in the hotel and very reasonably priced, staff were very helpful.
Disliked: I stayed in the annexe behind the hotel, room was very basic, TV was small and couldn't pick up WiFi signal

5

Exceptional - 5.0 out of 5

David Mon, 3 March 2025

This hotel is only place...

Liked: It has everything u need, nice restaurant food breakfast ect and bar.
Disliked: Nothing

4.5

Wonderful - 4.5 out of 5

Mike Sun, 2 March 2025

Superb

Liked: Reasonable price. Town centre location
Disliked: Not able to bring my dog.

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Borough Arms Hotel 26 King Street, Newcastle Under Lyme