This is the most beautiful hotel I've ever visited. The staff is top class professional at every level. My husband and I were so impressed. The decor was stunning. We will return!

Liked: The staff were top class, especially the bellman(?) Michael who helped to find a lost cell phone. He took care of me like I was family!
Disliked: No hot tub or pool (lol).

Personnel very friendly and helpful. Rooms clean, fridge and microwave a plus. Excellent!

Disliked: Needed a shower cap.

Lovely hotel, staff were really...

Liked: Great location and room was very comfortable
Disliked: Traffic noise (but not too bad)

Very comfortable, modern, classic, and...

Liked: Spacious and classic looking. Very comfortable!
Disliked: Our view wasn't great, but we were still downtown and could venture out if we wanted. We were there a short time.

Superb

Very good

Exceptional

Liked: Location, staff, room, facilities, cleanliness.
Disliked: Nothing

Value for money

Liked: The hotel is located in a convenient place and it is easily accessible by Blue Line. It takes only 3-4 minutes to get from the station to the hotel. The cafe next to the hotel is very good for breakfast as the hotel does not have a breakfast facility. The hotel offers free water, coffee and tea next to the reception, which is quite good. There is a CVS, Starbucks and several other cafes within walking distance.
Disliked: The room was excellent except the mosquito dead on my bathroom, I expect the cleaning lady will get it but during my four day stay mosquito stay on the floor :)

Excellent hotel for a business...

Liked: I went to Chicago for a business trip. The hotel is conveniently located, just a short distance from the Jackson subway stop. With plenty of restaurants and coffee shops within walking distance, finding dining options was very easy.The rooms were clean and well-maintained, offering a very comfortable bed for a restful stay. The friendly and helpful staff added to the positive experience and were always ready to assist when needed.My flight was at night, and it was very convenient that I could leave my suitcases at the hotel for free after checking out in the morning. The complimentary internet worked smoothly, allowing me to hold a videoconference with three participants without any issues. Mornings started on a good note with free coffee available in the lobby, a thoughtful touch.
Disliked: Nothing, everything met my expectations.

Superb

Liked: Room size was excellent, I very much appreciated the sofa for lounging. Bathroom was great. Very good location.

Fantastic. Would come back.

Liked: Excellent location. Staff was very friendly and helpful. Room was bigger than expected, comfortable and clean.
Disliked: Nothing to declare.