Very dissapointed

Liked: Breakfast on one morning an absolute disgrace buffet style so called hot! Was non existent there were only sausages left at just before 9 am the scrambled eggs were just cremated to the side of the bowl. When I asked for more to be put out it took over 20 minutes for them to bring out two items I complained to one member who just said ll I can do is apologise I said how can you leave serving dishes out with totally inedible food stuck to them again a reply of all I can do is apologise. The still did not remove the items or replace them. I also had asked a manager to phone me a few days before we arrived because of the scam emails we were receiving I was promised a call back which never happened. Four nights one decent breakfast disinterested staff. Building site outside so noise all day Such a shame have stayed here twice before but will look elsewhere in future
Disliked: Car parking charges too high and not told about when booking

Exceptional

Exceptional

Liked: Staff were so friendly, nothing was a bother
Disliked: Nothing

Was okay

Liked: Location
Disliked: Breakfast not great was cold

Superb

Extortionate parking charges £45 for...

Liked: Excelent location and great boutique feel
Disliked: Got charged £45 to park.. I tried to book direct where the parking was shown as free for guests but couldn’t complete booking.. very cheaky by booking.com the parking was in the small print. Not impressed and for that reason do not book through you again

Exceptional

Very good

Enjoyable but noisy

Liked: The room was clean and very spacious. Lovely breakfast.
Disliked: Very noisy children running up and down the corridor outside our room until late. Banging on doors. Shouting