Very good

Exceptional

Liked: Great location, almost opposite the Baker Street tube station, in Chiltern Street.Around the corner from Marleybone High Street, walking distance to Oxford Street - but you are in a quiet street. On Sundays, a lovely artisan food market around the corner.My daughter and I booked a twin room.Small, but perfectly formed. Clean, quiet, with very good mattresses and nice pillows and bedlinnen. A Nespresso machine in the room, water on arrival. Bathrobes laid out....Nice bathroom with White Company toiletries. Everything spotlessly clean. The hotel has a lift. The breakfast room in the basement was surprisingly bright. Good choice of breakfast - we are vegetarians, no problem, they also had vegetarian sausages and plant milk options.All staff very friendly, helpful and polite.This is ideal if you want to explore central London on a short trip. Excellent bus and underground connections.I will return with girlfriends for a shopping trip.My daughter says she will definetely return to this hotel on her next trip to London.Would also be perfect for going to Winterwonderland in Hyde Park.
Disliked: What's not to like?It suited us perfectly

Exceptional

Liked: Great breakfast. Very comfortable beds. Updated bathrooms. Close toBaker street tube station.

Wonderful base for London

Liked: Very welcoming, although the staff have changed over the many years I have stayed there (over 20), they remain on the whole amazing.

Good

Very pleasant great location

Liked: Location clean friendly staff good food
Disliked: N/a

Exceptional

Superb

Rubbish

Liked: The location was ok.
Disliked: The headboard was dirty, the walls were dirty! The room was tiny.Most the time, no one was on reception so stood around waiting. The shower was cold and couldn’t tell anyone as no one was there.