Black Swan Lakeside Lodge Boutique Hotel Guest Reviews
Write a review
2.0 miles from Rotorua centre |
Write a review
Peter Sun, 10 November 2024
Good
Lynette Sun, 13 October 2024
My husband and I had...
Jessica Wed, 25 September 2024
Gorgeous hotel with an incredible...
Liked: This hotel was easily the most beautiful hotel I've ever stayed in. The view was stunning! The room was beautiful. The food was excellent. I wish I could have stayed longer. No regrets. I'd gladly stay there again.
Disliked: I didn't see the black swans while I was there. Maybe next time.
Foteni Fri, 20 September 2024
Superb
Liked: Very clean and nice size room. Staff very friendly and mad good recommendations.
Disliked: Bed in floor rather than in an elevated bed frame. No hooks to hang towels in the spa/hot tub area. Should have a duty manager on staff between 6-19 to serve drinks.
Sue Tue, 17 September 2024
Perfect location to town and...
Liked: The location was beautiful with the added bonus of no light or noise pollution. The staff were very friendly and helpful. The children loved the complimentary treats.
Pik Thu, 12 September 2024
The room rate is too...
Liked: The garden and the lake view are beautiful. The cheese in breakfast is nice. The staff is nice and helpful.
Disliked: The temperature of the water of the spa is too low at 28/31 degree in cold temperature at night time. Limited fruit and food varieties for the breakfast. Limited carpark space.
Kevin Wed, 11 September 2024
Simply fantastic would love to...
Liked: Position with fantastic viewsStaff AAA very nice and helpfullClose to town Peaceful Food greatOne of the nicer places i have stayed in the world of travel
Disliked: N/A
Andrea Tue, 10 September 2024
Superb
Liked: Great quiet rooms. good location to explore the lake. the breakfast was ok, not a great variety. We booked dinner one night which was great.
Disliked: Pool could have been heated. In general we expected a bit more up-market for the price
Angela Mon, 2 September 2024
Amazing staff, beautiful views, great...
Liked: Beautiful views and lovely spa. The staff were amazing! Great breakfast too
Kenneth Tue, 27 August 2024
Exceptional
Liked: The staff and their services are beyond exceptional. They are so lovely for allowing us to have our elopement wedding ceremony on the hotel grounds. Check-in and check-out are so swift too. We stayed in the Lakefront suite and enjoyed the fireplace and the bath tub that goes with it. It is truly more than what we have expected. They even served our breakfast in our room because we had to leave really early in the morning. The hotel, the scenery, the staff, the facilities, and the peacefulness in the area are soooo worth the money.