I had a lovely time!...

Liked: Lovely place
Disliked: Location, staff, design

Pleasant

Excellent. Would come back for...

Liked: Great all around. Room comfort. Luxury. The service. All wonderfully. Excellent location. Heart of the City
Disliked: Nothing bad

This isn’t just a hotel,...

Liked: This hotel was next level! This isn’t just a hotel, this is an experience! The Frank room was amazing! Staff and ambiance of the hotel was such a vibe. The colour scheme and theme of the room was beautiful, the closet was lovely, the room was clean, had nice robes and slippers, a stunning shower, ample space, and most importantly comfortable bed and pillows. Everything you want and need in a room. The restaurant KOST on the top floor was amazing! Great food and stunning pool. We laid pool side and enjoyed the pool with a reserved time slot to make sure there was enough space. We thought it would be odd at first to swim around the diners, but they didn’t care, didn’t look and if anything made the diners envious. The view is breathtaking and being in a pool and looking out at the water and CN Tower was insane! We were there for TIFF and staying here made the experience that much more special! We HIGHLY recommend!
Disliked: This hotel is flawless

Exceptional

Exceptional

Passable

Superb

Lovely, well appointed hotel with...

Liked: The rooms are elegantly appointed and extremely comfortable. The bathroom was lovely with a beautiful soaker tub. The bed was lovely! The rooftop terrace and bar is wonderful with amazing views and lovely staff.
Disliked: The front lobby at night is very noisy with the music blasting from the club. Not certain how those folks at the front desk or able to do their work and keep sane. They would not even be able to answer the phone at all or even converse with guests without having to shout or strain. While the hotel itself if lovely, the price of the parking is quite steep and it would be nice to be in a hotel that had more of a view and not closed in and surrounded by other buildings which seemed to be peering into your room.