Exceptional

Liked: Location is great, right at the Coach Station, a few minutes from Bull Ring shopping centre and from everything in city centre. Kitchen is also great, a very useful kitchen and very nice and helpful receptionists. It was a nice stay. I will definitely book it again, if I travel through Birmingham.

Very good

Good

Liked: There are free coffee, tea and sugar. But also a simple breakfast and a shared kitchen even though they are not explicited on booking and that was a good surprise.
Disliked: The location is way close to the bus station but quite far from downtown. And there's almost no restaurant and groceries stores around the hostel. The common area could be cozier.

Exceptional

Liked: Reception was nice staff was very welcoming bathrooms were clean beds comfortable

I recommend

Liked: Convenient location, well equipped kitchen, friendly staff, clean, beds had curtains, they serve complimentary breakfast in the morning and hot beverages throughout the day..
Disliked: Beds could be a bit more comfortable, the mattress was very thin.. A shelf by the bed would be nice.. On Friday night the hostel was noisy because nearby music club, it was difficult to sleep.

Birmingham Concert

Liked: The location was excellent for us, but it looked like it was in a rough place.
Disliked: The bed was too hard for me but I'm in my seventies, younger people would be ok.

Very good

Good

Very good