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Birchwood Spa Motel eeee
Birchwood Spa Motel, 6 Sala Street, Rotorua
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3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (763 Ratings)
1.3 miles from Rotorua centre
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Hotel Description
Birchwood Spa Motel is a 5-minute drive from Rotorua's city center and a 10-minute drive from the Rotorua Regional Airport. It offers free parking on site free Wi-Fi access and rooms with kitchen facilities. The guest rooms are fitted with a DVD player and a flat-screen TV with satellite channels. Kitchen facilities include a microwave a fridge and a tea/coffee maker. Most rooms have a private hot tub or a spa bath. A self-service laundry is available. The staff at the tour desk can assist with making travel arrangements. Luggage storage is provided. The property offers a seating area with portable barbecue facilities. Motel Birchwood Spa is 1.9 mi from Rotorua Bus Station and 3.1 mi from Rotorua Train Station. It is 2625 feet from Whakarewarewa Thermal Village and Te Puia.

Check-in time: 14:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Golf Course
` Room Service
` Express Check-In/Check-Out
` Heating
` Fax/photocopying
` On-site parking
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Daily disinfection
` Facilities for disabled guests available
` Hot tub/Whirlpool
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Tour services
` Physical/social distancing guidelines
` Shuttle service (charges may apply)

Birchwood Spa Motel Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

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2

Disappointing - 2.0 out of 5

Chris Tue, 12 November 2024

Would not return

Liked: Having a spa outside our room was perfect. Being able to fill it ourselves meant it was the perfect temperature. Disappointing that the jets only worked for 5 minutes at a time and you had to get out to turn on again.
Disliked: Room wasn’t serviced at all and we stayed for 3 nights. Only thing that we got was fresh towels each day. Rubbish wasn’t emptied and bed wasn’t made. Bed was hard and uncomfortable. For the price we paid we could have stayed at a more upmarket motel. Staff also had trouble sleeping understanding English.

1.5

Poor - 1.5 out of 5

Karen Mon, 11 November 2024

Poor

Disliked: The fridge in our room was broken so had nowhere to store our food.

2.5

Fair - 2.5 out of 5

Tracy Mon, 11 November 2024

Legends Stay

Liked: Close to where we needed to be.
Disliked: No air con.

3.5

Good - 3.5 out of 5

Kookie Sun, 10 November 2024

It was the perfect venue...

Liked: Cooking facilities. Close to Whakarewarewa and the Legends of the Peaks event.
Disliked: No sheets, and blankets provided for fold out couch. I didn’t even get given extra towels for the room.

1.5

Poor - 1.5 out of 5

Eleanor Sun, 3 November 2024

Didn't really enjoy it.

Liked: I liked being able to check in very late and I liked how friendly and accommodating the staff were.
Disliked: The unit was tired and dirty. The furniture needs replacing. I didn't want to sit on it because it was so dirty. Unfortunately the beds were really uncomfortable and every time a truck drove past the whole motel shook like an earthquake.

3.5

Good - 3.5 out of 5

Cruz Sun, 3 November 2024

Good

Liked: The location
Disliked: Nothing

0.5

Poor - 0.5 out of 5

Sunita Tue, 29 October 2024

Uncomfortable, less professional compared to...

Liked: Nothing
Disliked: Spa pool were dirty, pay for extra person for one night but bed were not provided. End up leaving early before our due date from there

5

Exceptional - 5.0 out of 5

Jo Mon, 28 October 2024

Exceptional

Liked: Good value for money. Was clean.

3.5

Good - 3.5 out of 5

Sharon Mon, 28 October 2024

It was great, will recommend...

Liked: Language barrier. Need a talk
Disliked: The cushions

1.5

Poor - 1.5 out of 5

Marama Mon, 28 October 2024

physically difficult and disappointing

Disliked: booked for physically handicapped person.... had to climb steps to the room on the second floor. shower was over a spar bath ..couldnt access the showerHad arranged meeting with a client who was informed that the motel had no booking for us.

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Birchwood Spa Motel 6 Sala Street, Rotorua