The water took a while to get hot, but that's all I could find that wasn't good. It was clean and quiet and comfortable. Great bang for your buck. It's no Hilton, but for the price, it's really hard to beat!

Liked: The staff was nice and helpful. Rooms were clean!
Disliked: Took a while to get hot water.

Bad

Good

Bad

Disliked: I tried to cancel the booking at the hotel and I have not yet received my refund.

Never again.

Disliked: The staff locked us out in the middle of the night. Then was clearly ignoring our phone calls until my boyfriend called the Kansas City location. It's also illegal to ask for proof of service animal certification.

It was unsatisfactory and caused...

Disliked: Called to say we were a few hours away and was told they were getting ready to call me because there was no rooms. I explained I had a confirmation number and had booked 2 months prior. They said it didn't matter they had extended stay for someone. YOU DO NOT EXTEND STAY WHEN YOU HAVE CONFIRMED ROOMS BOOKED!!! I do reservations and know that is not customer care. We had to stay 2 hours away to go to the football game. NOT HAPPY with this experience.

Bad

Liked: The lady at the front desk was kind
Disliked: They have roaches, lots of roaches

It was very comfortable

Liked: No breakfast
Disliked: There wasn't any ice trays or ice machine

Very unclean and likely unsafe...

Disliked: this is a transient facility filled with substance abusers

Bad