Superb

Wonderful

Liked: Absolutely beautiful
Disliked: Chairs around the pool. There were not enough but you really don’t have any room for more either.

Beautiful property ,great location, but...

Liked: Beautiful property,very friendly attentive staff. Pool is beautiful. Views from our room was spectacular.
Disliked: The crib was unusable.Lookes like it was from the 70’s. Had peeling paint and stickers where baby could bite off.Wheels did not lock properly so could move aroundDo not think it would have been up to code,hope a future lawsuit is not in the cards. Breakfast for 4 adults and 2 children 2and under was over $250.00 pancakes,fruit,eggs and juice.Was delicious More $$$ than our dinner with drinks.Parts of the pool were blocked off for an event so hard to find seating.

Superb

Liked: Biltimore is the most fantastic and beautiful hotel I have ever seen.
Disliked: We were celebrating our 10th anniversary and my husband's birthday, and we didn't receive any discount or a gift for those special occasions. We live in Coral Gables, which is 1.5 miles from the hotel. Usually, when you are a Gables resident, you get a special price for everything and every place. The fee charge for one night was extremely expensive.

Love all but the shower!

Liked: Furniture was dated in room. Great bar/restaurant! Great service people. Beautiful grounds!
Disliked: No chairs on the deck. Furniture dated. Shower was nasty with cracking repaint everywhere. Easy fix that needs to be done!

Pleasant

Disliked: Needs updating outside. No outdoor seating other than pool area. Odd!

Will always remember the pool...

Liked: Wonderful property and location. Close enough to a busy airport and beach and so quiet.
Disliked: 2 weddings and work outings.

Sad

Liked: Staff were lovely. Hotel is a beautiful traditional hotel with amazing golf course and pool.
Disliked: First of all, we have stayed before and it was great. This time we arrived late evening and this is where they failed. No food available in bar or room service after 10pm. Only a bakery. One bar was closed so the only other bar was completely full. Very noisy room. Could hear neighbours bathroom every time they used it in the night. Also had a smoke alarm detector that flashes bright white light all night long. The staff were very understanding when we checked out early the next morning and did refund us for our stay but it was a huge disappointment

Very good

Disliked: I bought a $200 gift card prior to my stay. It didn't get allocated to my bill and, despite two separate emails, I've had no response from the hotel to try to deal with it.