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bestprice Hotel Aachen Hauptbahnhof ee
bestprice Hotel Aachen Hauptbahnhof, Römerstrasse 5, Aachen
(Map)
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (1062 Ratings)
0.2 miles from Aachen centre
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Hotel Description
Well set in Aachen bestprice Hotel Aachen Hauptbahnhof provides a continental breakfast and free WiFi throughout the property. Featuring room service this property also provides guests with a terrace. Private parking is available on site. At the hotel every room has a desk a flat-screen TV a private bathroom bed linen and towels. All guest rooms include a closet. Popular points of interest near bestprice Hotel Aachen Hauptbahnhof include Aachen Central Station Theatre Aachen and Aachen Cathedral. The nearest airport is Maastricht-Aachen Airport 24 miles from the accommodation.

Check-in time: 14:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Room Service
` Express Check-In/Check-Out
` Elevator
` Heating
` On-site parking
` vending machine
` Designated Smoking Area
` Free Wi-Fi
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Electronic room key
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Luggage storage & lockers
` Parking available (charges may apply)

bestprice Hotel Aachen Hauptbahnhof Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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4.5

Wonderful - 4.5 out of 5

Svit Fri, 22 November 2024

Nice stay in Aachen

Liked: Good price and good location next to the train station.
Disliked: The sink was clogged and the view out of the room wasn't that nice.

0.5

Poor - 0.5 out of 5

Patrick Fri, 22 November 2024

Disappointing Stay with Major Issues,...

Liked: Nothing
Disliked: I recently stayed at this hotel and had a mixed experience. Unfortunately, my first night was a disaster. Despite booking and paying for a double room, I was given what seemed to be a small single room with a double bed. The room was unbearably overheated due to exposed heating pipes (conveying hot water to the remaining rooms), even though the radiator (of the room itself) was off. Upon arrival, the windows were open, which seemed like an attempt to manage the heat. The noise from the avenue made sleeping with open windows impossible. When I called customer service around 11:00 p.m. for assistance, the representative was dismissive, offering no real solution other than leaving the windows open, in an extremely cold weather! As a result, I had a terrible night and was exhausted for an important meeting the next day.Cleanliness in this room was another major issue. The linens, rugs, and walls were dirty, there were visible signs of mold in the shower corners, and the amount of dirt and dust under the bed was unimaginable! This made the room feel unhygienic and unwelcoming.After raising these concerns, I was moved to a better room for the remainder of my stay. This room was larger and somewhat cleaner, though it was far from perfect. The rugs were still dirty, there were still traces of mold in the shower, and the lavatory drain cap was defective, causing inconvenience. While this room was an improvement, the overall cleanliness standard still left much to be desired.Overall, while I appreciate being moved to a better room, my experience was soured by the initial night (preceding an important meeting I had), the lack of adequate customer service, and persistent cleanliness issues. I cannot recommend this hotel, particularly for anyone with high cleanliness standards or needing a restful night's sleep.

3

Pleasant - 3.0 out of 5

Faizan Fri, 22 November 2024

Pleasant

Liked: Staff was good.
Disliked: TV position was not good.

4

Very Good - 4.0 out of 5

Steve Tue, 19 November 2024

Very good

3.5

Good - 3.5 out of 5

Hana Sun, 17 November 2024

Good

Liked: My room was clean and good. The reception staff were really nice.
Disliked: The housekeeping staff were disrespectful and rude.

1.5

Poor - 1.5 out of 5

Bee Sat, 16 November 2024

Bad experience

Liked: Location
Disliked: Check in time from 2pm to 10pm only. No staff after 10pm. Because of the train late, we reach after 10pm, we cannot enter the hotel door as it lock and no staff there, even we call the number given, also nobody pick up. In a cool nights, we need to get another hotel for overnight. They even provide me a basement room , near the kitchen, that very dusty , smell of mold, when we check in the other days. As we book for 3 days and reservation cannot cancel.

4.5

Wonderful - 4.5 out of 5

Ho Thu, 14 November 2024

Superb

4

Very Good - 4.0 out of 5

Karen Tue, 12 November 2024

Comfortable room, not too far...

Liked: Parking available on site was helpful. Comfortable bed. Easy access.
Disliked: Location was so, so. A bit of a walk to the centre of town.

3

Pleasant - 3.0 out of 5

Manas Mon, 11 November 2024

Pleasant.

Liked: Close to the Aachen central station.
Disliked: No kettle, tea, coffee, hair dryer does not work.

4

Very Good - 4.0 out of 5

Satoshi Mon, 11 November 2024

Confortable and convinient.

Liked: It is near to Aachen central station, where we can get foods and drinks.

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bestprice Hotel Aachen Hauptbahnhof Römerstrasse 5, Aachen