Best Western York House Hotel Guest Reviews
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Write a review
Cecilia Thu, 13 March 2025
Superb
Crisp Sat, 8 March 2025
Superb
Liked: The friendliness of the staff
Disliked: The food could have been hotter at times. I would like all menu choices to indicate if they contain garlic
Linda Fri, 7 March 2025
Very good
Liked: Good, clean accommodation with friendly staff.
Simon Wed, 5 March 2025
Superb
Liked: Dog friendly, comfortable room, excellent views
Amy Tue, 4 March 2025
Old, filthy, Mouldy Hotel
Liked: Good location on the seafront
Disliked: Absolutely shocked with how this hotel has deteriorated over the past 2 years. It’s is falling apart with musty smell. The rooms were filthy, with thick black mould on the windows next to my child’s bed. The swimming pool had a chemical fault of which was not communicated to the guests, leading to my children being very sick the following day. Needless to say we will not be returning.
Alice Sat, 1 March 2025
Fantastic and Restful
Liked: Just the most wonderful quality peaceful beautiful place you can ever imagine so quiet, so understanding of you needing your time. Clean and fresh and yes it was a tad rough round the edges but the staff were absolutely amazing, I'd absolutely highly recommend you stay here if you travel to Eastbourne.
Disliked: Some bits of the hotel smelt a bit musky I'm not gonna lie but don't we all smell musky from time to time.
Leanne Thu, 27 February 2025
Very good
Dean Tue, 25 February 2025
Passable
Liked: The room was a nice size and a very comfy bed.
Disliked: The food was very average and very expensive. The shower head had not been cleaned for a while, and there were blood spots on the duvet . There is no water in room.
Richard Mon, 24 February 2025
Good
Disliked: Having to pay £50 deposit on arrival, used booking.com a lot of times and never had this before.
Wozniakovszki Sun, 23 February 2025
Superb