Best Western York House Hotel Guest Reviews
Write a review
Write a review
Kay Wed, 9 April 2025
Perfect location, enjoyable stay disappointing...
Liked: Great location & staff welcoming.
Disliked: Property needed a bit of lift. Holes in carpet floor in restaurant & little scruffy. Not enough staff on at breakfast food ran out & not replaced unless asked for.
Paul Wed, 9 April 2025
A short break in Eastbourne
Liked: The way that the original features of the hotel were kept.
Deborah Tue, 8 April 2025
We had a lovely stay...
Liked: We had a lovely stay.
Valerie Tue, 8 April 2025
Very good
Lawrence Mon, 7 April 2025
Exceptional
Howard Sun, 6 April 2025
Very good
Liked: Comfortable stay. No complaints
Disliked: Nothing
Vivienne Sun, 6 April 2025
Very good
Liked: Exceptionally helpful staff!My room was a little small but was functional.
Pauline Sun, 6 April 2025
I was disappointed, could not...
Liked: receptionist on arrival excellent, very helpful, professionalswimming pool
Disliked: cleanliness in changing rooms , corridors , staircasesbad smell in liftbreakfast very disappointing : coffee stewed; hash browns overcooked ,fried eggs cold, no fruit at all, service poor, e.g.no explanation of buffet service etc
John Fri, 28 March 2025
Very good
Yvonne Sat, 22 March 2025
The staff ensured it was...
Liked: It has a swimming pool!
Disliked: The warren of rooms, corridors and stairs is a little disconcerting for the older guest, signage to the pool could be clearer (to avoid walking through the dining room on your way to and from the pool!!!) and the noise of slamming fire doors throughout the night is not conducive to a good nights sleep! Hey ho!