Best Western Westgate Inn, York

Place was friendly and breakfast good but because of Greedy Manager would never stay there again. Many places all around with friendly staff and management that care about people not only a one night booking that would have helped us. Both third party sites said it was up to hotel manager and I reached out 3 times with no reply.

Liked: Nice rooms and breakfast.
Disliked: My wife and I both booked hotel not knowing each other was doing this and double booked on third party sites and Best Western Manager had authority to cancel one if he chose but instead wanted our money and refused to cancel one room so we had two rooms for the night. Lol.

We had a wonderful experience at Best Western WestGate Inn. The room was very clean and spacious. We were able to get to and from our event easily due to the accessible location of the hotel. Nice that they offer a supreme continental breakfast too! We would absolutely book again when in the area.

Liked: Easy to get to; clean; friendly employees; very reasonable.
Disliked: Nothing bad to say!

I forgot my iPad in my room and the housekeeping staff turned it in and mailed it back to me within the week - I was so relieved. I would stay there again in a heartbeat! Nice location and a great place to eat is at the end of the street - Lyndon Diner. The hotel is also very close to the fairgrounds and not far from Hershey. We visited both places during our weekend visit. The hotel exterior was also being painted and was looking pretty nice.

Liked: Honest housekeeping staff!
Disliked: Musty cigarette smell on 3rd floor hallway and shower curtain was too short.

Good

Disliked: Squeaky beds

Exceptional

Superb

Exceptional

All in all, the rooms...

Liked: It was a quiet environment for me. The room was clean and the front desk attendants were friendly and helpful.
Disliked: More fruits for breakfast.

Stay away!

Liked: Location was convenient. Easy check in.
Disliked: Beds were SO noisy and uncomfortable. Drains took forever to drain and the sink leaked all over our floor causing me to slip in the water. Rooms were dirty. Customer service was horrible and manager hung up the phone after I was told to call him in the morning.