Exceptional

Exceptional

Liked: Upon entering the hotel I was greeted by an friendly man. He pulled up my reservation which was on Booking.com. He upgraded my room and said, "Enjoy our pool to the left and breakfast in the morning." His smile set the tone.
Disliked: The room was clean and organized. After traveling for hours I wanted to soak my sore feet into a tub. I found the tub to be very clean and the water to be very hot. That is exactly what I needed. There were plenty of clean towels to dry with.

Disappointing

Staff kind, atmosphere awful unless...

Liked: Staff was courteous and helpful
Disliked: The room and hallways smelled like an ashtray it was awful the sheets also smelled of cigarettes

Exceptional

We were disappointed with the...

Liked: The room was very clean and it was a location was just far enough off the main road that it wasn't very noisy. The bed and bedding was nice and comfortable.
Disliked: The shower left a bit to be desired as the mixing valve neither produced hot water nor did it allow the water to fully transfer from the tub spout to the shower head. This made for a very disappointing way to start the day.

Very good

Very good

Exceptional