We enjoyed the stay and...

Liked: We real enjoyed the location, the staff were very friendly and the food excellent.
Disliked: the bar was unstaffed and we had to wait over fifteen minutes for someone to finally serve us, the rooms need some updating as paint was coming off in places and bathroom window had a crack in it.

Beautiful historic building but guests...

Liked: Staff were friendly and helpful. Food was good.
Disliked: Our room (upgraded to superior) was very cramped. The tiny en suite bathroom was accessed by 2 steps (not good for anyone with limited mobility). There's wasn't room for 2 people to sit in the room. Furnishings were shabby.

Very good

Travelling

Liked: A jewel of hotel, an excellent breakfast, faultless throughout. Well worth going off the track.

Very good

life long memories

Liked: The setting was fantastic old ,charming ,and full of cariture the staff could not have been more helpful.Ashley and her team were the absolute in professionalism.If I owned a hotel they are the staff to have.
Disliked: Nothing

Superb

Glorious. Like coming home only...

Liked: All food was excellent. The staff are always amazing, friendly and helpful and I cannot rate it too highly. Feels like a second home to us.
Disliked: Nothing

After such an excellent party...

Liked: We attended a birthday party in a very nice large and interesting room which was perfect. The staff attending the party were superb, and the 3 course meal could not have been better. The gardens around the castle were lovely and the public rooms were most comfortable
Disliked: On arrival we were told that we had been upgraded to a Castle room. But the room we were allocated (27)was actually very dingy, and not very attractive, rather tired, and disappointing. But having said that the bed itself was very good indeed and we slept well. And the shower was good.