Best Western Ville-Marie Hotel & Suites Guest Reviews
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1.4 miles from Montreal centre |
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Louise, Ottawa Mon, 19 March 2012
I just want to say thank you to the friendly staff . Location was fantastic. The room was huge and very clean. But for us it was all about the staff, from the valet, to the front desk staff in the morning, afternoon and night, to the waiters in the bar area; even the cleaning staff. Wow, thanks everyone. Cheers.
Liked: Very clean and friendly.
Disliked: Only one PC available - other was broken.
Susan Sun, 9 March 2025
Good value and convenient
Liked: Location and cleanliness. Always have. Good experience
Disliked: Nothing we didn't like
Florez Mon, 3 March 2025
Superb
Liked: Perfect location
Meaghan Sat, 1 March 2025
Pleasant
David Fri, 28 February 2025
Exceptional
Krista Tue, 25 February 2025
Exceptional
Jamie Wed, 19 February 2025
Very good
Janice Tue, 18 February 2025
Price gouged for one night....
Liked: Location was great.
Disliked: Pull out bed had no linens or pillows and the blanket provided was a rag. Full of holes, ripped, stained. The manager will not refund me anything but give a credit of points. Which seems to be minimal. Very bad customer service.
Kiriakos Tue, 18 February 2025
Good
Liked: Excellent location, helpfull staff
Disliked: A bit old aspect could use some renovation
Kayode Tue, 18 February 2025
Below expectation
Liked: The staff couldn’t park my valet park my car, I was pointed a lance for parking and paid for overnight parking
Disliked: Night shift Staff not courteous , no breakfast attached to the room which makes it more expensive than normal, poor breakfast and restaurant area
Manuela Tue, 18 February 2025
Enjoyable place
Liked: Very comfortable bed, clean room and bathroom. Overall pleasant stay.