Best Western University Inn Guest Reviews
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0.8 miles from Fort Collins centre |
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Christa, Casper, WY Fri, 1 February 2013
My boyfriend and I stayed at this hotel two days ago for a concert and we were thoroughly impressed. The hotel was easy to find, clean, comfortable and the room had a refrigerator and microwave! Bed was comfortable; pets were allowed. Hotel staff were very friendly and accommodating. Pool and hot tub were clean and nice. Location was great, within walking distance to Aggie Theatre. Price was great and we would definitely stay at this hotel again. Would definitely recommend this hotel. :)
Liked: Everything else!
Disliked: Room temperature harder to regulate than most hotels. Alarm clock broken.
Mirjana Fri, 4 April 2025
Unprofessional Billing and Deposit Issues
Disliked: I had a very disappointing experience at this hotel. They charged my $100 deposit while I was still staying there, and they did not refund it. Furthermore, the amount for the accommodation was not reduced by the deposit, as it should have been. Instead, the full amount for the stay was charged after I checked out. This lack of transparency and fairness regarding billing is unacceptable. I would not recommend this hotel based on my experience.
Aminda Tue, 1 April 2025
Overall a good stay
Liked: Convenient location to the campus
Disliked: It was very easy to hear everything that was happening in the hallway. The air conditioning only went down to 68 degrees which is fine most of the time and for people who think that’s cold when they sleep but even with the window open at night it was too hot to sleep comfortably for us.
Wendy Mon, 31 March 2025
Eh. It should be 2...
Disliked: The rooms were in not-great condition. Location, while convenient, was very noisy--car and train noises. Air conditioning unit was noisy. Beds hard. Bedding thin.Powdered eggs were unappealing.
Jim Sat, 29 March 2025
Superb
Kenneth Sat, 29 March 2025
Lots of issues
Liked: Location
Disliked: Pet fee too high, $40!. That's just exploitation. Parking not included, $10. Pool heater was broken so water too cold. Suite next to pool has thin walls, so very noisy with screaming kids.
Pukall Sat, 22 March 2025
Exceptional
Liked: Location, just a wonderful experience, thank you so much, keep up the good work.
Lauren Tue, 18 March 2025
Very good
Kimberly Fri, 7 March 2025
It was pretty comfy!
Liked: I thought the staff was really nice, and the bed was very comfortable! All in all, the hotel room itself was pretty comfy and cute!
Disliked: The bathroom experience could've been a little better. The shower's water pressure was a little chaotic (most of the spray was consistent but there was one part that felt like it was just shooting chunks of water at me) and the toilet wasn't kept very clean when we got there, but it was still decent enough.
Dawn Sun, 2 March 2025
Disappointing
Liked: Close to the college
Disliked: Rooms were old and in need of upgrading Rooms were hotVery loud. Train noise all night
Wayne Wed, 26 February 2025
Overall fine, but when we...
Liked: The location is really nice. Breakfast was pretty god and the coffee excellent. Room was clean, and bed was fine.
Disliked: We'd always stayed in the summer before, so never used the heater. The heater in room 115 is extremely loud, I thought this was just a problem in my room, so I cranked the heat up for a shower, then turned it off. Later in the evening I realized that all the heaters must be noisy, as I could hear one a couple rooms away in the night. Also, the parking fee is ridiculous. There might have been a dozen rooms rented total- it's not line there was a problem parking. Ther was no event at CSU, and it wasn't like parking was a problem anywhere on a Monday night- there is even plenty of toon on Old town. Just a blatant money grab, in my opinion.