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Best Western Troy Hotel eef - (888) 323-5826

Best Western Troy Hotel, 2020 Formosa Road, Troy, IL -(888) 323-5826
Area: Troy

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4

HOTEL RATING:

VERY GOOD

4 out of 5 (453 Ratings)

1.7 miles from Troy centre

BOOK ONLINE OR CALL - (888) 323-5826

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Located within 19 miles of St. Louis Gateway Arch and 18 miles of Laclede's Landing, Best Western Troy Hotel has rooms in Troy. With free WiFi, this 3-star hotel offers an ATM and a business center. The hotel provides an indoor pool, fitness center and a 24-hour front desk. Edward Jones Dome is 18 miles from the hotel, while Lumiere Place is 18 miles away. MidAmerica St. Louis Airport is 16 miles from the property.

Check-in time: 15:00 Check-out time: 11:00

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1 room

7

2 guests

y

Free Internet

x

Free Breakfast

j

Free Parking

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Swimming Pool

E

Fitness Center

A

Business Center

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Non Smoking

q

Accessible

B

Airport Shuttle

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Pets Allowed

` Free Breakfast

` Free Parking

` Meeting/Banquet Facilities

` Room Service

` Safety Deposit Box

` Air Conditioning

` 24-Hour Front Desk

` Express Check-In/Check-Out

` Elevator

` Microwave

` Kitchenette

` Coffee/tea maker

` Refrigerator

` Wheelchair accessible

` On-site parking

` indoor pool

` vending machine

` telephone

` alarm clock

` Designated Smoking Area

` Family Rooms

` Fireplace

` Free Wi-Fi

` Daily Housekeeping

` English

` Spanish

` Non-Smoking Rooms Available

` Sofa

` Guests can opt-out of daily cleaning service

` Staff follow all safety protocols as directed by local authorities

` Shared stationery such as printed menus, magazines, pens, and paper removed

` First aid kit available

` Linens, towels and laundry washed in accordance with local authority guidelines

` Hand sanitizer in guest accommodation and key areas

` Hygiene certification

` Staff trained in safety protocol

` Accessible rooms through interior corridor available

` ATM or cash withdraw on site

` Daily disinfection

` Facilities for disabled guests available

` Fitness center

` Ironing amenities

` Laundry services

` Luggage storage & lockers

` Non-smoking property

` Separate shower/bathtub

` Toiletries provided

` TV & Movies/Shows

` Wake up call

` Physical/social distancing guidelines

` Protective screen or physical barriers in appropriate areas

` Individually-wrapped food options

` Air conditioning in public area

` Heating in public area

` Desk/workspace available

` Cleaning products available

` Xerox/fax in business center

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Hotel Reviews
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Best Western Troy Hotel Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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Exceptional

Liked: Clean, well maintained, quiet and friendly staff.

Exceptional

Ashley the manager should be...

Liked: Just 1 of the workers was friendly and it was not the manager on duty.
Disliked: I did not like the manager, Ashley. I think her name was. She was very rude and disrespectful to customers. She has a very smart mouth towards her co-workers as well. She thinks that since she has been there for close to 20 years that she can talk to people any kind of way. She should be FIRED!!!! She has no customer service skills at all. She is not a people's person.She is a horrible person inside and out. They need to re-evaluate her as a manager.

Superb

Exceptional

Clean and comfortable started with...

Liked: Ashley at the desk was absolutely the best, you can see what a nice hard working lady she is. We sure do appreciate her and her upbeat personality. The hotel room was clean, breakfast in the morning was pretty good.

Overall it was great, would...

Liked: Excellent locationBreakfast was great also
Disliked: The bathroom sink stopped would not release to let the water out of the sink after my husband shaved. One of the side doors blocked open with large rock so anyone could enter which I did not like (you never know who could enter & what could happen)

Exceptional

Superb

Good

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Best Western Troy Hotel 2020 Formosa Road, Troy, IL

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