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Best Western The Royal Chase Hotel eee - 0745 127 3975
Best Western The Royal Chase Hotel, Royal Chase Roundabout, Gillingham -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (824 Ratings)
4.8 miles from Gillingham centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Located on the outskirts of Shaftesbury set within picturesque private grounds this Georgian ex-monastery has been transformed into a hotel. Byzant the hotel's award-winning restaurant offers a variety of English and continental cuisine serving creative interpretations of traditional and modern dishes. The Country Bar serves snacks and light meals. Guests can also enjoy full English breakfasts at Best Western The Royal Chase Hotel. The hotel's indoor pool and sauna offer the chance to unwind and let your stresses and strains ebb away. Children under 12 eat breakfast free when a parent purchases breakfast. 'As a venue for celebrations we often hold weddings and parties with a disco. Please call the hotel to inquire about the dates of these functions.'

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` indoor pool
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Heated pool
` Restaurant(s)
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Wine/champagne
` Outdoor furniture
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Indoor Tanning
` Kid-friendly dinning
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)

Best Western The Royal Chase Hotel Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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4.5

Wonderful - 4.5 out of 5

Nicholas Fri, 15 November 2024

Very good

Liked: Comfortable room with a massive bed!very good breakfast and the staff were polite and friendly
Disliked: Swimming pool could have been slightly warmer

3

Pleasant - 3.0 out of 5

James Thu, 14 November 2024

Pleasant

3.5

Good - 3.5 out of 5

Nicky Mon, 11 November 2024

It was a lovely hotel...

Liked: Room service was very good and the breakfast was very tasty. The waitress that took our orders for dinner in the evening was very friendly and helpful and had a big smile on her face, despite the fact that she was working a 17 hour shift!
Disliked: The night staff (1 person) was really miserable and seemed put out by my request to take something to drink to our room! The hotel was very dusty, but I put that down to the fact that they were decorating some of the rooms/function room.

3.5

Good - 3.5 out of 5

Margaret Sun, 10 November 2024

I would use the hotel...

Liked: Close to a road but not noisy. Comfy bed. Swimming pool.
Disliked: Bathroom was clean but unpleasant odour. As only staying one night we didn’t mention it. Bedroom was pleasant and fresh.

5

Exceptional - 5.0 out of 5

Helen Fri, 8 November 2024

Exceptional

1

Poor - 1.0 out of 5

Sylwia Thu, 7 November 2024

Very poor

Disliked: It was my birthday on Sunday 3rd, and booke a 1night stay for me, husband and daughter, 1h drive from home and has swimming pool, which I though will be the best part of our little celebration day. How wrong I was. Receptionist wasn't very nice, like she didn't want to be there, but maybe she had bad day. The worst was swimming pool. Water was so cold, I had goosebumps, some ladies comeover, and started refilling the pool and though will be warmer soon. I manage 5 minutes in this water, went to sauna to warm up, then to my room to take shower. Any way all my family we end up having a cold. I just had chest infection and got cancer treatments. My daughter didn't go to school last 2 days, only my husbend manage to recover quickly. It supposed to be nice retreat and day with my family, now I'm hoping I won't have to take antibiotic again, and my cancer treatments will go with a plan, so no, not recomending this hotel, especially the swimming pool. Was cheap, but not worth it to risking my health.

5

Exceptional - 5.0 out of 5

Rachelle Thu, 7 November 2024

Amazing

Liked: Loved the area, the staff were lovely, very helpful, the food was excellent and the room was excellent,

2

Disappointing - 2.0 out of 5

Nadia Tue, 5 November 2024

Dated and musty

Liked: Parking
Disliked: The rooms are badly in need of refurbishment and smelt musty. The lights above the bed didn’t work.

4

Very Good - 4.0 out of 5

Andrew Fri, 1 November 2024

Great, will stay there again

Liked: Staff are really helpful. Pool and sauna good. Food both for evening and breakfast very good.
Disliked: Room was cold when we arrived. I needed an extra blanket, which was quickly found though.

5

Exceptional - 5.0 out of 5

Rachelle Thu, 31 October 2024

Great service and food.

Liked: Proper hotel full of character with fantastic service and lovely food.If you are looking for a modern hotel with plastic fittings then you better go to one of those awful travel lodge or Premier Inns.
Disliked: Service,peace and quiet with proper food.

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Best Western The Royal Chase Hotel Royal Chase Roundabout, Gillingham