Best Western The Inn & Suites Pacific Grove Guest Reviews
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1.0 miles from Pacific Grove centre |
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Owen Wed, 8 January 2025
Exceptional
Marie Wed, 8 January 2025
Pleasant
Liked: 2 separate rooms for 3 people
Disliked: Old and dark carpet
James Tue, 7 January 2025
Having stayed before we were...
Liked: Very nice location close to the Ocean. Good range of restaurants nearby - 10 mins drive. Breakfast selection was OK. but room is clearly too small for the number of guests. 16 seats available.
Disliked: We stayed on the ground floor and the noise from the apartment above was too loud due to poor soundproofingBreakfast room is clearly too small for the number of guests. 16 seats available.
Felix Tue, 7 January 2025
Very good
Anurag Mon, 6 January 2025
Dreadful experience and improfessional without...
Liked: Location
Disliked: They cancelled my confirmed booking on Booking.com without any notification and couldn’t explain the reason why they did that. They could just accommodate us for one night after a lot of request. It was a really poor experience dealing with the staff at the reception desk when we reached at the hotel late. I had a young kid and luggage and realising that you don’t have a booking at night was dreadful. The receptionist just didn’t want to listen and could not provide even a single proof that he tried contacting us. We had already informed them about late checkin but no acknowledgment. Booking.com told us later that they overbooked/double booked and hence had to cancel. This was so inappropriate dealing. So beware of such greedy practices and hotels.
Edward Sun, 5 January 2025
We are definitely going back...
Liked: Overall excellent experience! Huge room, great breakfast and excellent location near the ocean.
Disliked: We would have loved to stay a whole week!
Lisa Fri, 3 January 2025
For the price, I expected...
Disliked: The room/bathroom could use a little updating. The paint was dirty and chipped/scratched, carpets dirty, tile in shower had a lot of patching and room did not smell clean.Breakfast was the same every morning with a long line for waffles.
Nancy Fri, 3 January 2025
Pleasant
Liked: Location, breakfast
Ludovic Thu, 2 January 2025
Nice place for family in...
Liked: Very quiet place near to the ocean.
Diana Tue, 31 December 2024
Very good