Best Western The Hilcroft Hotel West Lothian Guest Reviews
Write a review
Write a review
Kay Mon, 10 March 2025
Wouldnt stop again
Liked: Lady on reception was friendly
Disliked: TV wouldn't only work via remote had to use TV buttons, bed and pillows too hard, breakfast burnt didnt get my cup of tea even though i was asked if i wanted one. asked if there was a local pub and was advised not to go as its dodgy.
Jojo Mon, 10 March 2025
Best Western Whitburn
Liked: Staff were friendly and eager to help. There was a wedding on when we arrived did not spoil our visit because we never heard anything....Very clean and excellent food....
Disliked: N/A
Alex Sun, 9 March 2025
Very good
Liked: Staff were very friendly. Even the hotel snr manager was around making sure everyone was being looked after. Great service.
Nichola Thu, 6 March 2025
Great comfortable room.
Liked: Great location, spotless rooms, comfy beds, good food, staff lovely.
Lyndsey Thu, 6 March 2025
Nice stay good room
Liked: The room we were in, very spacious
Disliked: The window needed maintenance which i explained on checkout as the rain was coming in that bad weather had to use 2x hand towels to stop the wall being soaked through and leaking on to the floor.No body wash only shampoo provided which was a pain. Couldn't shower
Scott Sat, 1 March 2025
Exceptional
Rosie Thu, 27 February 2025
Nice clean hotel, friendly staff
Liked: Friendly staff, beds really comfy and clean
John Wed, 26 February 2025
Short stay for a business...
Liked: Friendly staff on reception
Disliked: The restaurant and bar areas were cold; I had a meal on my first night and it was so cold I did not go back again
Allen Fri, 21 February 2025
Good
Ian Wed, 19 February 2025
Superb