The manager was the best hospitality professional I have encountered in a long time. We had no issues at all. If we had, I am very confident it would have been addressed immediately.

Liked: Staff, cleanliness, location.
Disliked: Nothing.

This was the worst hotel experience we have had in a long time. The room burned my nose and eyes from cold and the bed was like a rock! The tv was old and outdated. When we called the front desk the man showed up at our room with a spray bottle to spray some chemical deodorizer in the room!!!! I was at a convention all day and so looking forward to a hot bath and the water was set to a maximum temperature so it was tepid and I couldn't have a hot bath. As well the internet was very slow to work on and it was down a lot of the time. I would have left except I paid online and the front desk said they could not refund my money. We were very disappointed with this hotel. In the past we have had much better experiences. We were just in Clearwater and had a nice room, excellent bed.....We are business people and have travelled from Canada to US 3 times in the past 6 months and will be travelling in Florida very often, so it would be nice to know that we could stay in a Best Western and have a dependable experience ( unlike this past one).

Disliked: yes

Good location good value but...

Liked: Location breakfast
Disliked: Tv remote water pressure in shower noise from breakfast room cold pool

Good

Was expensive for the value

Liked: But beds were comfy! Breakfast was good!
Disliked: Not clean! Bathroom floors were nasty and bugs crawling on the walls! We arrived around 3am so we were just so tired!

Good

Dissatisfied

Liked: It was too late to change. The lobby was terrible. The room basic. No blow dryer. I stayed at a bw plus in Minnesota a few weeks ago and this was a rat trap comparable

Passable

Liked: Ok
Disliked: Everything

Superb

Good

Disappointing