Best Western St. Catharines Hotel & Conference Centre Guest Reviews
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2.1 miles from St Catharines centre |
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Merlyn, visiting Montebello Park Tue, 1 October 2013
Good weekend - we walked to Montebello Park. It's a good walk, but weather was great, so good exercise.
Liked: Nice; clean; good location.
Disliked: For the price I think breakfast should be included.
Bonnie Mon, 3 March 2025
Great stay, other than the...
Liked: 420$ for a 2 night stay is a big pricey, in my opinion. But the facilities provided made it worth it. The complimentary breakfast was phenomenal! Loved that. The hottub, sauna, and pool were a great addition as well. Had a little trouble with the plumbing in our unit though, the toilet had issues and flooded the bathroom and hall after just 1 day of being there, which was very inconvenient, to say the least. I came to the city to visit with family for my birthday and that definitely cut my vising time short as I had to ask everyone to leave, pack up all my gifts and luggage to move rooms.I feel I should've been accommodated more for that as it essentially ruined my trip. All I was given was 25$ off of the room I had already paid for, which did not make up for the inconvenience this caused me.Was a good stay up until that.
Larissa Mon, 3 March 2025
Exceptional
June Fri, 28 February 2025
Superb
Crystal Fri, 28 February 2025
Not horrible but not great...
Liked: Black mold in toilet tank in my room, not sure about other rooms but makes you wonder about the other plumbing. Parking is a nightmare even though hotel isnt very booked. 10% off coupon for on site restaurant, which they give you 10% off each individual item and not drinks even though non alcoholic instead of taking discount off the total like normal people would, server overshares about her personal life which is kind of weird and off putting, room service is advertised, but not very often available but the food is overpriced anyways, the complimentary breakfast included is absolutely disgusting eggs taste horrible pancakes taste like old box mix ham was slimy coffee isnt often available and when it is it is not very good beds are not very comfortable and gave me a sore back, one of the staff is very snotty at the pool, they should probably let her completely retire since she complains to guests about it. Front desk staff is amazing, polite and very professional, housekeeping staff is very friendly as well. When staying here just be prepared to go off site for decent food and coffee and watch your bill if dining on site.
Bonneville Tue, 25 February 2025
Exceptional
Jessica Mon, 24 February 2025
Very good
Colleen Sat, 22 February 2025
Definitely do not stay here....
Liked: Not much
Disliked: Rooms are infested with ants
William Fri, 21 February 2025
Very good
Shacelle Tue, 18 February 2025
Very good
Liked: Good location, nice staff, clean and comfortable
Mottershead Tue, 18 February 2025
Superb
Liked: Friendly staff, good size room with mini fridge and microwave. Pet friendly! Complimentary breakfast. Swimming pool and fitness centre.
Disliked: Main entrance under construction.