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Best Western Saranac Lake ee - (888) 406-7656
Best Western Saranac Lake, 487 Lake Flower Avenue, Saranac Lake, NY -(888) 406-7656
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BOOK ONLINE OR CALL - (888) 406-7656
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (420 Ratings)
1.3 miles from Saranac Lake centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located among the Adirondack Mountains this Best Western hotel is 7 minutes' drive from Lower Saranac Lake and is opposite Lake Flower. Guests can enjoy an indoor pool and free Wi-Fi. All Best Western Mountain Lake Inn with Best Western Saranac Lake * Please note that even though we are in close proximity to Lake Flower we do not have Lake view rooms. * Continental Breakfast is included. Best Western Mountain Lake Inn also has a business center. A flat-screen cable TV and refrigerator are included in every room at the Mountain Lake Best Western. A microwave is also supplied in the rooms. The Saranac Lake town center is 1 mile away from the hotel. North Country Community College is 2 minutes' drive away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
E
Fitness Center
A
Business Center
Other Amenities
` Free Breakfast
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Skiing
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Fishing
` Canoeing
` Hiking
` Heating
` Private check-in/check-out
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Kids' pool
` Sofa
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Sterilizing equipment
` Staff trained in safety protocol
` Contactless check-in/out
` balcony/terrace
` Accessible rooms through interior corridor available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Outdoor recreational features
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Shuttle service (charges may apply)

Best Western Saranac Lake Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

1

Poor - 1.0 out of 5

Sergey Sat, 28 December 2024

Might be the worst and...

Liked: Nothing
Disliked: The breakfast was really bland and tasted bad and there was a little amount of people and the food ran out so fast we had to go ask, they charged us $303 for the worst stay ever, the carpets felt dirty and outdated like they were from the 1960s and the beds felt also really old and uncomfortable and dirty, the bathrooms were so tiny and the sink was literally knee height and all of our family were only 5’11 and 6’0 don’t even get me started on the showers. The shower curtain was literally touching me all the time I was showering it had to be like 7-10 inches width and it was so uncomfortable and in the drain I saw all of the piping and I couldn’t get the water to be a comfortable temperature. The pool was really cold and also the stairs to the 2nd floor smelt so bad I had to cover up my nose. In our room there was wires hanging out from clearly a smoke detector. Like there was literally a hole in the ceiling with just wires hanging out of it. The staff were pretty mean and thought I was a pizza delivery driver and said “oh you bringing me pizza?”. The pool was also really gross and really cold, no heating at the pool whatsoever and no hot tub. It’s clear that there hasn’t been any type of renovations since the 1980s at least. And the fact that they charged us $30 dollars more after we left because of some made up taxes while the original price was $271, that was the first time that has ever happened to me. NEVER EVER CHOOSE BEST WESTERN!!!

5

Exceptional - 5.0 out of 5

Shawn Wed, 18 December 2024

clean, cheap

Liked: affordable, great location
Disliked: n/a

3.5

Good - 3.5 out of 5

Chantal Sun, 24 November 2024

Okay but staff should have...

Liked: The location was perfect.
Disliked: The staff knowing there was pre-teen hockey tournament should have taken better care to ensure the comfort of the other guest. The children ran the halls until 1am on Friday night. Parents should have a controlled their children after a certain hour but staff should have ensured that it was done.

5

Exceptional - 5.0 out of 5

Villaruel Thu, 7 November 2024

It was amazing

Liked: Accessible to the restaurant and nearby stores
Disliked: Carpet smells

3.5

Good - 3.5 out of 5

Kevin Sat, 2 November 2024

Good

2

Disappointing - 2.0 out of 5

Stacey Mon, 21 October 2024

I won't return.

Liked: Location
Disliked: Dirty room, no on-site restaurant like stated in website, front desk staff not friendly or helpful, broken ice machine...

4

Very Good - 4.0 out of 5

Marlene Tue, 15 October 2024

We had a very nice...

Liked: It was a good location to the town. It was comfortable and the staff was friendly and helpful.
Disliked: The pool water could have been warmer. The room was nice & warm but the water was too cold.

3.5

Good - 3.5 out of 5

Arnold Thu, 10 October 2024

Good

2.5

Fair - 2.5 out of 5

Mary Tue, 8 October 2024

Decent place with some perks....

Liked: Size of room was nice. Coffee maker, mini frig & microwave.
Disliked: No elevator. Only 2 story hotel, but with bad knees carrying luggage up stairs was not fun. Bed was incredibly hard. Shower curtain was installed too far into the shower insert. Every time you showered, the fabric curtain stuck to you. If you tried to fix the curtain, water just got all along the floor. My room was not serviced through the weekend. I got my own fresh towels & coffee pods. This wasn't too bad, as I was traveling solo this trip. If I had been with my family, though, this would have been unacceptable. (I discussed this with front desk when I checked out)

0.5

Poor - 0.5 out of 5

Patricia Mon, 7 October 2024

I will never stay there...

Disliked: I wish to complain strongly about the management of this hotel.On September 9 th 2024, I got a confirmed booking for 2 rooms for October 4-6 th …confirmed booking number 4470646217. Two days before we were due to arrive ,I got informed that our booking was cancelled!!! by the manager. Jason Clark . He stated that that they had overbooked. I was justifiably irate as 3 of my family had booked time off work to accompanying me as I am disabled and need help. I had to scramble around to get suitable accommodation and ended up having to pay almost three times the price as it was Homecoming weekend in the area and most hotels were fully booked already. I would like you to look into this and let me know your findings and what consequences you will make.I have used this hotel several times in the past and found it very satisfactory, I had planned to introduce my family to the area and restaurants in Saranac Lake and had to rethink my plans . The whole experience was very upsetting to me and my family.

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Best Western Saranac Lake 487 Lake Flower Avenue, Saranac Lake, NY