Passable

Ehh. Loud, uneasy,

Disliked: Solo woman traveler put on a ground floor room and the door around the safety latch bolt was broken and glued. I easily could see into the hallway thru the door jam. Room had some repairs that need finishing. I felt a little uneasy . I survived however

Exceptional

Superb

Exceptional

Liked: Nice area, very clean

Double charged me . Several...

Liked: Location
Disliked: Dirty dirty

OK for the price.

Liked: Great attitude of the staff from checkin through checkout.
Disliked: The room needed a little deeper cleaning; a little trash still in thr can and carpet needed vacuuming and the toilet had rust stains.

Bad

Disliked: I paid for my stay through Booking.com and everything seemed to be going well. The room was nice and clean and the staff was friendly. The problem arose when I got back home and realized that the property also charged me for my stay when I checked in. After multiple calls to the property I finally got through to someone and was told there was nothing they could do and I needed to dispute the charge. Best Western corporate was much more helpful and said they would be in contact with the property and get things taken care of. Twice the manager of the property told corporate that it was settled without ever contacting me let alone refunding me. Finally I contacted Booking.com and they refunded me for their charge. I’m not sure if this is some scam that the manager is running or what but this whole process took a month. I suggest if you stay here to keep a close eye on your account because something fishy is going on.

Exceptional